Sr. Clinic Manager - OUH Cardiology

OU Health; Oklahoma City, Homestead (OK, FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sr. Clinic Manager to oversee the daily operations of their cardiology clinic. This role involves supervising staff, managing budgets, and ensuring excellent patient care. The ideal candidate will possess strong leadership skills and a deep understanding of healthcare policies. You will play a crucial role in improving clinic processes and enhancing patient satisfaction. Join a dynamic team dedicated to providing high-quality healthcare services while enjoying a comprehensive benefits package designed to support your well-being and career growth.

Benefits

PTO

401(k)

Medical Plans

Dental Plans

Qualifications

• Bachelor's degree required; degrees in Accounting, Business Administration, or Healthcare Administration preferred.
• 3-5 years of progressive leadership experience in a clinic setting required.

Responsibilities

• Oversees daily operations of the clinic and supervises clinic staff.
• Manages patient complaints and collaborates with the Clinic Administrator.
• Assists in budget preparation and monitors spending.

Skills

Management Skills

Organizational Processes

Healthcare Policy Knowledge

Communication Skills

Supervisory Skills

Problem-Solving Skills

Education

Bachelor's Degree

Job description

Position Title:

Sr. Clinic Manager - OUH Cardiology

Department:

Cardiovascular Institute

Job Description:

General Description: Oversees the daily operation of a clinic.

Essential Responsibilities:

• Personnel Supervision: Supervises clinic staff, issues warnings, conducts performance appraisals, handles personnel issues, coordinates time reports and leave requests, completes all new hire documentation, schedules training, and ensures staff are well-equipped to perform their duties.
• Budget Assistance: Assists the Clinic Administrator in preparing the budget and monitors spending to ensure it remains within acceptable levels.
• Complaint Management: Manages complaints from patients, staff, physicians, and others. Intervenes with physicians and initial complainants, collaborates with the Clinic Administrator to address issues, and reviews, investigates, and resolves complaints in the tracking system.
• Accounts Payable: Codes invoices, maintains copies, provides invoice information, and maintains basic CPT and ICD-9 coding knowledge.
• Billing Assistance: Supports the Departmental Billing Manager by resolving billing problems, improving registration and billing procedures, and ensuring accurate and timely processing of patient billing and records.
• Supply Maintenance: Orders and tracks supplies needed for the clinic.
• Liaison: Acts as the intermediary between HCA and external entities such as laboratories, radiology, and insurance companies to ensure proper information flow.
• Report Preparation: Runs queries and prepares monthly clinical reports on write-offs, charges, and collections.
• Clinic Assistance: Provides support by scheduling, managing referrals and authorizations, checking patients in and out, and completing lab and x-ray requisitions.

General Responsibilities:

• Performs other duties as assigned.

Minimum Requirements:

Education: Bachelor's degree required; degrees in Accounting, Business Administration, Healthcare Administration, or related fields preferred.

Experience: 3-5 years of progressive leadership experience in an inpatient or outpatient clinic setting required.

Licensure/Certifications/Registrations: None required.

Knowledge, Skills & Abilities:

• Advanced knowledge of management, organizational processes, and healthcare policy.
• Deep understanding of Medicaid, Medicare, and applicable laws.
• Ability to plan, organize, direct, and schedule clinic staff.
• Capability to train and mentor personnel.
• Excellent verbal and written communication skills.
• Supervisory and evaluative skills for staff management.
• Ability to identify and propose improvements in patient care and clinic processes.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more. Our total benefits and compensation package is designed to meet your needs both inside and outside the workplace, providing peace of mind for you and your family.