Sr. Client Service Consultant, Employee Benefits

Holmes Murphy; Omaha (NE); On-site; USD 70,000 - 90,000; Full time

Job summary

Holmes Murphy is seeking a Sr. Client Service Consultant to join their Employee Benefits team in Omaha, NE. This role involves managing client accounts, developing healthcare strategies, and ensuring top-notch client communication. Ideal candidates have significant insurance experience and a proactive approach to client management.

Benefits

Paid Parental Leave and New Parent Benefits

Company-paid Continuing Education & Tuition Reimbursement

401(k) Profit Sharing

Generous time off and paid holidays

Paid Volunteer time off and charitable matching

Merit-based promotions and discretionary bonuses

Qualifications

• Minimum 5 years of administrative or customer service experience, preferably in insurance.
• Active Life & Health Insurance license or ability to obtain within three months.
• Strong understanding of insurance principles.

Responsibilities

• Manage client accounts and maintain relationships at the executive level.
• Review insurance coverage and develop growth strategies.
• Prepare tailored client presentations and oversee financial budgets.

Skills

Customer Service

Insurance Principles

Task Management

Education

High school diploma

College degree

Job description

Sr. Client Service Consultant, Employee Benefits

Join to apply for the Sr. Client Service Consultant, Employee Benefits role at Holmes Murphy

Job Description

We are looking to add a Sr. Client Service Consultant to our Employee Benefits team in Omaha, NE. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your potential, there is no place like Holmes!

Essential Responsibilities

• Manage all aspects of a client account including maintaining relationships at the executive level and communicating complex client strategies to partners.
• Develop and manage the scope of services for each client, including healthcare strategy and financial budgeting. Collaborate with the sales team to define responsibilities.
• Review existing insurance coverage, assess future needs, and develop growth strategies to increase revenue from existing clients and the company.
• Draft complex RFPs, coordinate responses with insurance carriers, negotiate terms, and analyze proposals.
• Prepare and deliver tailored client presentations and communications.
• Review employee communications, proposals, documents, and contracts; provide feedback to team members.
• Oversee financial budgets for clients, review financial reports, and provide updates on health plan tracking.
• Perform additional responsibilities as assigned.

Qualifications

• High school diploma required; college degree preferred.
• Minimum 5 years of administrative, customer service, or office experience, preferably in the insurance industry.
• Active state-specific Life & Health Insurance license or ability to obtain within three months.
• Strong understanding of insurance principles, proactive task management, and ability to deliver impactful solutions.

About Us

We emphasize building a best-in-class culture through trust, honest communication, meaningful client relationships, and team contribution.

Benefits

• Paid Parental Leave and New Parent Benefits
• Company-paid Continuing Education & Tuition Reimbursement
• 401(k) Profit Sharing
• Generous time off and paid holidays
• Paid Volunteer time off and charitable matching
• DE&I programs and initiatives
• Merit-based promotions and discretionary bonuses

Holmes Murphy & Associates is an Equal Opportunity Employer.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Insurance