Sr. Client Advisor | Valley Fair

AMIRI; Santa Clara (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Commission eligible

Full package health benefits

401(k) + Employer match

Non-accrued vacation

Job summary

AMIRI is seeking charismatic Sr. Client Advisors for its upcoming Valley Fair store in Santa Clara. You will deliver premium client service, drive sales, and build lasting relationships through expert product knowledge and luxury service storytelling.

This role requires a strong sales mindset, 2+ years in luxury retail, and flexibility for shifts, including evenings and weekends. The position offers commission eligibility, full health benefits, and a robust store team environment.

Qualifications

• 2+ years of retail sales or client service experience in a luxury environment.
• Ability to build strong, lasting client relationships through communication and organization.
• Strong drive for results with a passion for fashion and the brand.

Responsibilities

• Achieve and exceed individual sales goals and KPIs (sales volume, UPT, ADT).
• Provide best-in-class client service in person, over the phone, and via digital channels.
• Demonstrate product knowledge and storytelling to engage clients.
• Partner with store and corporate teams to resolve client issues in favor of the business.
• Assist with floor moves, merchandising, and housekeeping as needed.
• Participate in inventory and cycle counts and protect assets.
• Keyholder responsibilities including opening and closing procedures.

Skills

Retail Sales

Client Relationships

Communication

Time Management

Customer Service

Tools

POS system

Cash Register

Job description

Purpose and Objective

AMIRI is looking for charismatic Sr. Client Advisors for its upcoming retail location in Valley Fair! This role is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.

Job Responsibilities and Duties

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT)
• Maintain a strong drive for results and a positive, team first attitude at all times
• Ensure a welcoming client-focused environment which includes offering best in class service, in person, over the phone, and through electronic communication
• Demonstrate exceptional product knowledge, engage clients through the craftsmanship & narratives of products
• Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business
• In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed
• Assist in preparing, packing, wrapping merchandise upon request
• Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures
• Keyholder; opening & closing procedures

Knowledge, Skills, and Ability Requirements

• 2+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment
• Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills
• Strong drive for business results with a passion for creativity, fashion, and the brand
• Provide outstanding customer service across all mediums (in-person, written, phone, etc)
• Read, count, and write to accurately complete all business and client-related transactions
• Ability to prioritize tasks and manage time in a fast-paced environment
• Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled
• Ability to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers, and all other office equipment)
• Physically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs
• Willingness to adhere to all company policies, procedures, regulations, and standards

Who We Are

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture.

The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations.

AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio.

As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.

• Commission eligible
• Full package health benefits
• 401(k) + Employer match
• Non-accrued vacation