Sr Claims Specialist (Specialty Risk)

Great West, An Old Republic Company; Knoxville (TN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedules

Professional development funds

Paid vacation

Sick leave

Maternity/paternity leave

Wellness program

Gym subsidies

Committee participation

Job summary

Great West, an Old Republic Company in Knoxville, TN, is hiring a Senior Claims Specialist in its Risk Management group to build relationships with insureds' in-house claims departments or TPAs and guide the claims process.

This role emphasizes risk management, negotiating settlements, and ensuring reserve adequacy on excess losses, with occasional travel for mediations and visits.

The organization offers a hybrid work schedule with opportunities for remote work depending on qualifications.

Qualifications

• Experience in managing complex, litigated transportation claims or other claims related experience in commercial liability, preferably in commercial auto claims.
• Experience working with third party administrators or insured's claims department
• Exceptional litigation, negotiation, problem solving and mediation experience.
• Excellent interpersonal and verbal and written communication skills is required.
• Knowledge of evaluating injury knowledge.
• Able to travel for mediations, customer visits and seminars.

Responsibilities

• Build relationships with insureds' in-house claims departments or third-party administrators.
• Guide and direct insured's claims process and settlements.
• Conduct claim reviews and monitor and assess prospective insured's claims supervision capabilities.
• Establish case evaluations for LOC purposes.
• Ensure reserve adequacy on excess losses with a focus on risk management.

Skills

Managing complex transportation claims

Litigation, negotiation, mediation

Verbal and written communication

Travel for mediations and visits

Job description

This position offers the option of a hybrid work schedule based out of South Sioux City, NE, Arlington, TX, Boise, ID, Bloomington, IN or Knoxville, TN.

Position may be eligible for fully remote work, depending on candidate qualifications.

We are currently hiring for a Senior Claims Specialist in our Risk Management group.Your primary responsibility is to build relationships with insured's in-house claims departments or third party administrators.You will also guide and direct our insured's claims process and settlements, conduct claim reviews, monitor and assess prospective insured's claims supervision capabilities,and establish case evaluations for LOC purposes. In addition, you would ensure reserve adequacy on excess losses. Strong emphasis is placed on risk management and mitigation at a high level.

To be successful in this position, you will need:

• Experience in managing complex, litigated transportation claims or other claims related experience in commercial liability, preferably in commercial auto claims.
• Experience working with third party administrators or insured's claims department
• Exceptional litigation, negotiation, problem solving and mediation experience.
• Excellent interpersonal and verbal and written communication skills is required.
• Knowledge of evaluating injury knowledge.
• Able to travel for mediations, customer visits and seminars.

Why work for us?

We offer you a challenging career with a competitive compensation and benefits package, including:

• Flexible schedules for a stable work-life balance
• Company paid continuing education and monetary awards for professional development.
• Paid vacation, sick leave, and leaves of absence, including maternity/paternity leave.
• Opportunities to impact the organization through participation in committees.
• Support of healthy lifestyles through a wellness program and gym subsidies.

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

Great West is an Equal Opportunity Employer

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