Sr Claims Representative

Argonaut Management Services, Inc; City of Albany (NY); On-site; USD 43,452 - 67,500; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Argonaut Management Services, Inc is seeking a Claims Representative in Albany, NY. The role involves investigating, evaluating, negotiating, and settling claims. Candidates should have at least 2 years of claims experience and the necessary adjuster licenses for NY and TX. The position requires on-site work and provides a competitive compensation package, with benefits including health coverage, retirement plans, and professional development opportunities.

Qualifications

• 2 years of claims or related experience required.
• Maintain Continuing Education requirements for licensing.
• Ability to obtain required adjuster license for NY and TX.

Responsibilities

• Handles personal auto non-injury liability claims.
• Investigates coverage issues and liability.
• Ensures compliance with state regulations.

Skills

Claims handling

Investigation

Negotiation

Education

Bachelor's degree in a related field or equivalent experience

Job description

Company

Farm Family

Job Description

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims‑handling needs of businesses. The Argo entities are wholly‑owned subsidiaries of Clearbrook Group Holdings Inc.

Summary

The Representatives are responsible for the investigation, evaluation, negotiation and settlement of claims. This includes analyzing coverage, contacting the customers, investigating the facts surrounding the loss, arranging inspection, experts, and third parties. Representatives are required to understand and comply with Insurance Regulations, Statutes, and case law accordingly. The Representatives work closely with other departments, vendors and defense counsel as needed throughout the claim process. Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required. This is a 100% in‑office position. Candidates must be able to work on‑site at a designated company office during standard business hours.

Essential Responsibilities

• Handles personal auto non‑injury liability claims, which includes first and third‑party repairable losses.
• Demonstrates responsibility for handling first and third‑party claims, including injury and property damage.
• Handles multiple lines of business with a moderate level of complexity.
• Demonstrates responsibility for investigating coverage issues and/or liability as needed.
• Confirms coverage and the facts of loss through the initial investigation.
• Determines the appropriate method of inspection or review of facts.
• Makes liability determination based on investigation and the applicable negligence law.
• Ensures compliance with state regulations and requirements.
• Focuses on proper fact gathering, investigation and resolution of all claims.

Qualifications / Experience Required

• 2 years of claims or related experience.
• Maintain Continuing Education (CE) requirements for state licensing when appropriate.
• Completion of appropriate training on vendor and system application to ensure quality claim handling.
• Ability to obtain required adjuster license for NY and TX.

Preferred Qualifications

• Bachelor's degree in a related field or the equivalent years' work experience.

Salary Range

$43,452 - $67,500

Benefits and Compensation

We offer a competitive compensation package, performance‑based incentives, and a comprehensive benefits program including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Equal Opportunity Statement

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.