Sr. Claims Examiner, Program Claims

Markel Corporation; New York (NY); Hybrid; USD 78,000 - 134,000; Full time

Benefits offered by this job

401(k) match

Employee Stock Purchase Plan

PTO and holidays

Parental leave

Job summary

Markel Corporation in New York is seeking a senior claims professional to resolve moderate to high complexity claims arising from Program accounts. The role involves evaluating coverage, liability and damages, coordinating investigations, and advising stakeholders to achieve timely, cost-effective resolutions.

The position requires a license, industry designations or active participation in professional training, along with strong communication, analytical, and collaboration skills.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Must have or be eligible to receive claims adjuster license.
• Industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or participation in CLM Claim College, Munich Re Training, FDCC, etc.

Responsibilities

• Analyzes coverage and communicates coverage positions.
• Investigates loss facts and extent of damages.
• Reviews policies to confirm coverage and supports claims with documentation.
• Directs and monitors assignments to experts and outside counsel for moderate to high complexity claims.
• Negotiates and settles claims, including litigation when applicable.
• Provides training and serves as a technical resource for team members.

Skills

Claims handling

Communication

Teamwork

Analytical thinking

Problem solving

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims arising from our Program accounts. This includes evaluation of coverage, assessment of legal liability (where relevant) and exposure analysis, to bring the matters to a timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.ResponsibilitiesAnalyzes coverage and communicates coverage positionsConducts, coordinates, and directs investigation into loss facts and extent of damagesConfirms coverage of claims by reviewing policies and documents submitted in support of claimsContributes to maintenance of claims guidelines and best practice proceduresCoordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds when applicableDelivers technical training to colleagues and external contacts as appropriateDirects and monitors assignments to experts and outside counsel, ensures effective vendor and litigation management on moderate to high complexity claims including demonstrable savingsEvaluates information on coverage, liability, and damages to determine the extent of insured's exposureNegotiates and settles claims typically in litigation either directly or indirectlyParticipates in special projects or assists other team members as requestedPrepare coverage position letters on matters typically in litigation without assistance of outside coverage counsel.Prepares reports by collecting and summarizing informationPresent at roundtables to senior claims leaders and underwriters on cases going to trialProvides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.Sets reserves within authority or makes claim recommendations concerning reserve changes to managerTravel to mediations, trials, and conferences as requiredUtilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.EducationBachelor’s degree or equivalent work experienceCertificationMust have or be eligible to receive claims adjuster license.Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) orParticipation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc..)QualificationsMinimum of 5 years of claims handling experience or equivalent combination of education and experienceSuccessful completion of 3 years as a Claims ExaminerExcellent written and oral communication skillsStrong analytical and problem solving skillsStrong organization and time management skillsAbility to deliver outstanding customer serviceIntermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)Ability to work in a team environmentStrong desire for continuous improvementMarkel offers hybrid (3 days in the office and 2 days remote ) and fully remote option for this opening. Your location distance will determine the working schedule.#LI-Hybrid#LI-SYUS Work AuthorizationUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.Pay information:The salary range for this position is $78,000 - $134,090. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.Who we are:Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.We’re all about people | We win together | We strive for betterWe enjoy the everyday | We think furtherWhat’s in it for you:In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.Are you ready to play your part?Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.Caution: Employment scamsMarkel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These \"job offers\" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.All legitimate communications with Markel recruiters will come from Markel.com email addresses.We would also ask that you please report any job employment scams related to Markel to [e-mail] is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.Should you require any accommodation through the application process, please send an e-mail to the [e-mail] agencies please.