Senior Claims Examiner, Ocean Marine

Markel Corporation; Omaha (NE); On-site; USD 64,000 - 107,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO and holidays

Job summary

Markel Corporation is seeking a Senior Claims Examiner to handle moderate to high complexity ocean marine and liability claims, including cargo and hull, with minimal supervision. You will coordinate investigations, manage experts, and communicate coverage positions to stakeholders.

The role requires 5+ years of ocean marine or liability claims handling, strong negotiation skills, and the ability to influence claims strategy.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of ocean marine or liability claims handling experience.

Responsibilities

• Handle moderate to complex ocean marine and liability claims including cargo, hull, and liability.
• Direct and monitor assignments to experts and outside counsel; manage vendors and litigation to achieve savings.
• Analyze coverage and communicate positions; prepare coverage letters.
• Set reserves within authority and advise on reserve changes.
• Negotiate and settle claims; prepare reports and present at roundtables with senior leaders.

Skills

Excellent written and oral comms

Analytical thinking

Time management

Negotiation

Microsoft Office

Education

Bachelor’s degree or equivalent

JD / advanced degree a plus

Claims adjuster license (US)

Tools

Microsoft Excel

CRM / Claims systems

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure ocean marine property damage and ocean cargo claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.Job ResponsibilitiesTypically handles moderate to complex exposure ocean marine first and third party property damage claims including, but not limited to, Ocean Cargo, Commercial General Liability, Hull, Piers Wharves & Docks, Protection & Indemnity, and Marina Operator’s Legal Liability. Lends support to team with regard to lower exposure ocean marine and commercial auto bodily injury claims as needed.Serves as primary contact person and/or claims designee for selected accounts.Confirms coverage of claims by reviewing policies and documents submitted in support of claims.Directs and monitors assignments to experts and outside counsel, ensures effective vendor and litigation management on moderate to high complexity claims including demonstrable savingsAnalyzes coverage and communicates coverage positions. Prepares coverage position lettersUtilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.Conducts, coordinates, and directs investigation into loss facts and extent of damagesProvides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.Evaluates information on coverage, liability, and damages to determine the extent of insured's exposureSets reserves within authority or makes claim recommendations concerning reserve changes to managerNegotiates and settles claims either directly or indirectlyPrepares reports by collecting and summarizing informationPresent at roundtables to senior claims leaders and underwriters on higher exposure casesParticipates in special projects or assists other team members as requestedTravel to mediations, trials, and conferences as requiredCoordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds when applicableDelivers technical training and/or provides mentorship to colleaguesEducationBachelor’s degree or equivalent work experienceJD , advanced degree, or focused technical degree a plusCertificationMust have or be eligible to receive claims adjuster license in all states.Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU, AMIM) or participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.) preferredWork Experience5+ years of ocean marine or liability claims handling experience or equivalent combination of education and experience in insurance, with applied knowledge of ocean cargo claimsBodily injury and/or commercial auto experience a plusSkill SetsExcellent written and oral communication skillsStrong analytical and problem solving skillsStrong organization and time management skillsExperience in negotiation, mediations, arbitrations and monitoring trials on higher value complex claimsAbility to influence claims stakeholders and to effectively direct claims strategyStrong vendor management skills are required including the ability to provide direction and guidance to defense attorneys, independent adjusters, building consultants, forensic accountants and other experts while controlling expenses.Ability to assist with technical training to team claim handlers as requiredWell-developed and advanced expertise and knowledge in most technically complex claims topicsPolicy language skills enabling accurate and consistent policy wording interpretationExperience in effectively following up on recommendations from technical claims audits and continuous file handling improvement.Ability to deliver outstanding customer serviceIntermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)Ability to work in a team environmentStrong desire for continuous improvementUS Work AuthorizationUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.Pay information:The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Senior Claims Examiner is $78,000 - $107,250 with 15% incentive.Who we are:Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.We’re all about people | We win together | We strive for betterWe enjoy the everyday | We think furtherWhat’s in it for you:In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.Are you ready to play your part?Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.Caution: Employment scamsMarkel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These \"job offers\" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.All legitimate communications with Markel recruiters will come from Markel.com email addresses.We would also ask that you please report any job employment scams related to Markel to [e-mail] is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.Should you require any accommodation through the application process, please send an e-mail to the [e-mail] agencies please.