Sr. Claim Specialist-Westchester Property

Chubb European Group Ltd.; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Chubb North American Property is seeking an experienced claims professional to service commercial property claims, inland marine, and related risks. You will collaborate with consultants and Independent Adjusters to determine loss nature, coverage, and scope.

The role emphasizes accurate reserves, timely investigations, and clear communication with clients and underwriting partners. A college degree and 3-5 years of property claim experience are preferred; licensing as a claims adjuster may be

Qualifications

• Education: College degree preferred or equivalent in education and experience.
• Proven knowledge in investigation and analysis of Commercial Property Claims with 3–5 years’ experience.
• Ability to work collaboratively with claims, underwriting partners and diverse audiences.

Responsibilities

• Investigate and analyze Commercial Property Claims, determine loss nature and coverage.
• Develop accurate reserves and provide timely claim settlements.
• Coordinate with consultants and Independent Adjusters to advance files.
• Maintain active diaries and timely file development while communicating with clients and underwriters.

Skills

Commercial Property Claims

Analytical thinking

Communication skills

Education

College degree or equivalent

Tools

Chubb systems

Job description

The Chubb North American Property team services several business units within Chubb, with books of business involving large property programs written on manuscript quota share policies with contract Independent Adjusters as well as Excess and Surplus Lines. This “individual contributor” position will service claims in the Westchester Excess and Surplus line.The claim profiles range from commercial property, inland marine (including Difference in Condition policies), and small commercial business.

This position will utilize consultants and Independent Adjuster in their efforts to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and contract adjusters; promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; establish accurate and timely reserves; effectively communicate with all internal and external customers.
Key functions of the role include ensuringthe adequacy of reserves, proper valuation of claim settlements, and appropriate use of experts, providinghigh level of customer service, while delivering qualityclaim results.

Qualifications:

• Education:College degree preferred or equivalent in education and experience.
• Competencies/Tech Skills:Candidate must have proven technical knowledge in the investigation and analysis of Commercial Property Claims, with a minimum of 3-5 years’ experience in the handling of Commercial Property Claims. This would include knowledge of insurance contracts, industry trends, and severity and a strong knowledge of Chubb's systems, procedures and philosophy. Candidate must demonstrate an ability to work in a collaborative fashion with a wide spectrum of people, develop and maintain strong business relationships within Claims and with underwriting partners. Must be an excellent verbal and written communicator with a strong ability to address diverse audiences. Candidate must be both service and results driven, highly analytical and detail-oriented with the ability to make timely and appropriate decisions. Advanced organizational and time management skills required. Ability to accept new challenges in a continued changing business environment required. Ability to coordinate, deploy and deliver claim service. Apply strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results.

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.