Sr Claim Examiner-Liability

Crawford & Company; Peachtree Corners (GA); Remote; USD 70,000 - 95,000; Full time

Job summary

Crawford & Company is hiring a Senior Claims Examiner - Liability for a remote role in the United States. You will lead investigations, review coverage and liability, set reserves, and coordinate with defense attorneys to prepare cases for litigation.

The role requires 4–8 years in technical claims investigations/settling, strong communication and analytical skills, and the ability to mentor junior staff. Independent work and timely settlements are essential, with licenses and designations

Qualifications

• Bachelor's degree or equivalent experience.
• 4–8 years of technical claims investigations/settling experience in Claims or similar organization.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills with the ability to manage and prioritize multiple projects.
• Effective interpersonal skills to interact with internal and external clients.
• Industry designations preferred: IIA, AIC, AEI, and/or CPCU.
• License requirements per state/jurisdiction.

Responsibilities

• Lead advanced claim investigations with independence.
• Review coverage, determine liability, and drive fair resolutions.
• Set reserves using strong judgment and analytical expertise.
• Partner with supervisors and defense attorneys to prep cases for litigation.
• Mentor and train new team members.
• Interpret decisions on complex policy coverages and determine applicability.
• Manage investigative activity on complex claims and coordinate strategy with legal counsel.
• Establish reserves and authorize payments within authority; settle claims cost-effectively.
• Develop subrogation and third party recovery potential and follow reclaim procedures.
• Analyze claim activities and prepare reports for clients, carriers and management.

Skills

Advanced investigations

Liability claims

Analytical skills

Negotiation

Communication

Education

Bachelor's degree

Job description

We're Hiring: Sr. Claims Examiner - Liability (REMOTE!)

Ready to level up your claims career? Join us as a Senior Claims Examiner - Liability, where you'll manage high-exposure, complex claims and oversee the full process from investigation to resolution. Take your expertise to the next level in a role where your impact truly matters!

In This Role, You'll

• Lead advanced claim investigations with independence
• Review coverage, determine liability, and drive fair resolutions
• Set reserves using sharp judgment and analytical expertise
• Partner with supervisors and defense attorneys to prep cases for litigation
• Mentor and train new team members

If you're detail-driven, thrive on problem-solving, and want a role where your experience makes a real difference-this is YOUR opportunity!

• Bachelor's degree or equivalent experience required.
• Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization.
• Ability to work independently while assimilating various technical subjects..
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
• Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.
• Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU.
• License Requirements: Per State or Jurisdictional requirements.

• Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted.
• Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel.
• Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
• Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits.
• Develops subrogation and third party recovery potential and follows reclaim procedures.
• Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.