SR CATERING MANAGER- Texas Women's University- DENTON, TX

Chartwells Higher Education Dining Services; Denton (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Ed is seeking a Senior Catering Manager to lead the on-site catering department at Texas Women's University. You will develop and drive catering solutions to meet client needs, working closely with the Catering Chef on menu development and events from coffee service to VIP dining.

Evenings, weekends and some holidays are required as needed. You will hire, train and schedule staff, manage labor and food costs, and foster strong client relationships to ensure excellent service

Qualifications

• A.S. or equivalent experience preferred for broader readiness.
• Strong hospitality knowledge and customer-centric approach.
• Experience supervising hourly staff and managing throughput.

Responsibilities

• Coordinate and execute catering events to ensure flawless delivery.
• Develop and maintain catering plans, menus, and client communications.
• Lead hiring, training, and scheduling of catering staff.
• Control labor and food costs, oversee event preparation, transport, setup and cleanup.
• Foster client relationships to drive satisfaction and retention.
• Support efficient dining service operations with additional duties as assigned.

Skills

Hospitality knowledge

Customer service

Staff supervision

Email communication

Uniform standards adherence

PPE usage

Problem solving

High-volume service

Education

AS or equivalent experience

Tools

Web-based ordering system

Microsoft Word

Microsoft Excel

Job description

Location: Campus Dining Catering - Texas Women's University

$65,000-70,000

Other Forms of Compensation

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Chartwells Higher Ed is filling every occasion with great food and service! We are currently seeking a Senior Catering Manager to lead the catering departmant on-site at TEXAS WOMEN'S UNIVERSITY. You will be responsible for developing and driving catering solutions to meet our customer needs, while working closely with the Catering Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions. Evenings, weekends and some holidays are required (as needed).

Key Responsibilities

• Coordinate and execute both internal and external catering events to ensure seamless execution and outstanding customer happiness.
• Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
• Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
• Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining service operations.

Preferred Qualifications

• A.S. or equivalent experience
• General Hospitality knowledge and interest in sustainability and sustainable food practices
• At least two years similar work experience
• Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
• Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
• Proficient with word processing and spread sheet applications.
• Ability to write professional and efficient emails to clients and customers.
• Possess the ability to meet Company specific uniform standards for this position.
• Utilize all Personal Protective Equipment’s per Company guidelines.
• Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
• This position supervises hourly employees, including delivery personnel and culinary personnel.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences at Texas Women's University!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/