Sr Cashier

Paycom - ATS; San Jose (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Paycom - ATS in San Jose, CA is seeking an experienced front-end supervisor to manage daily front-end operations, greet customers, train cashiers, and ensure accurate cash handling and service standards.

The role focuses on supervising front-end staff, enforcing WIC/SNAP and other government regulations, and maintaining cleanliness and safety across the checkout area. Strong leadership and flexible shifts are required.

Responsibilities

• Greet all customers in a friendly manner.
• Thank customers for their patronage.
• Train new cashiers and employees in customer service, cash handling, dress code, and professionalism.
• Complete all sales transactions: cash, credit card, debit card, WIC, and Food Stamps.
• Cash checks in accordance with policy.
• Bag merchandise after sales transaction is completed and paid for customer.
• Maintain a clean workstation.
• Walk produce department daily.
• Sign in and out for breaks.
• Scan items per minute within policy.
• Follow the cash irregularities policy.
• Supervise all front end employees, ensuring outstanding customer service.
• Verify and approve customer returns, price adjustments, rain checks, and checks per policy.
• Assist cashiers with cash drops when needed.
• Schedule and post weekly cashiers’ breaks and maintain staffing levels.
• Monitor logs and front end forms for accuracy.
• Monitor shopping carts and ad fliers for customers.
• Discipline and train front end staff, including safety.
• Notify Scan Coordinator of incorrect prices or items not scanning.
• Enforce company regulations, dress policy, and age verification for restricted products.
• Operate cash till and balance till end of shift.
• Support marketing promotions and events.
• Climb ladders to retrieve or place products on top shelves.

Job description

Job Details: Job Location: San Jose, CA 95125, Salary Range: $20.15 - $23.32 Hourly, ------

Job Duties:

• Greet all customers in a friendly manner.
• Thank customers for their patronage.
• TRAIN new cashiers and employees in many areas: Customer Service, Cash Handling/Check Cashing, Dress Code, and Professionalism.
• Complete all sales transactions: Cash, Credit Card, Debit Card, WIC, and Food Stamps.
• Cash checks in accordance with policy.
• Bag merchandise after sales transaction is completed and paid for customer.
• Maintain a clean workstation.
• Walk produce department daily.
• Sign in and out for breaks.
• Scan items per minute within policy.
• Follow the cash irregularities policy.
• Supervise all front end employees, make sure our company provides outstanding customer service at all times. (Properly staffed as business requires)
• Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.
• Assist cashiers with 9, 32, 50, 11, etc. Pick up cash drops when needed.
• Schedule and make sure Cashiers and Courtesy Clerks take breaks. Make weekly schedules and post by Saturday afternoon.
• Monitor Sweep Sheet log, & Log, Injury Reports, and all other front end forms are up to date.
• Monitor shopping carts and ad fliers for customers.
• Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.
• Supervise and train all front end employees, including safety.
• Notify Scan Coordinator of any incorrect price and items not able to scan immediately.
• Enforce all company regulations. Make sure everybody is wearing proper uniform, no eating at registers, etc.
• Enforce all government regulations for WIC, SNAP, Alcohol and tobacco sales.
• Know weekly specials.
• Operate cash till, balancing the till at the end of your shift.
• Assist and participate with Company marketing promotional events and programs as needed
• Climb ladders to retrieve or place product on top shelf
• And all other assigned job duties.

Job Requirements:

• Follow dress/uniform policy.
• Must pass Produce Code Test.
• Must pass WIC Grocery Test.
• Must follow ABC (Alcohol Beverage Control) regulations, ask for identification for any individual who appears to be under the age of 35.
• Must ask for identification for any individual who appears to be under the age of 21 when purchasing cigarettes.

When closing:

• Get all the readings for cashiers.
• Make sure all cashiers leave their register drawers open and clean.
• Make sure all go-backs are put back and store is thoroughly cleaned.
• Write down notes on the daily log regarding any activity that will help or inform the opening manager.

Qualifications:

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Job Duties:

• Greet all customers in a friendly manner.
• Thank customers for their patronage.
• TRAIN new cashiers and employees in many areas: Customer Service, Cash Handling/Check Cashing, Dress Code, and Professionalism.
• Complete all sales transactions: Cash, Credit Card, Debit Card, WIC, and Food Stamps.
• Cash checks in accordance with policy.
• Bag merchandise after sales transaction is completed and paid for customer.
• Maintain a clean workstation.
• Walk produce department daily.
• Sign in and out for breaks.
• Scan items per minute within policy.
• Follow the cash irregularities policy.
• Supervise all front end employees, make sure our company provides outstanding customer service at all times. (Properly staffed as business requires)
• Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.
• Assist cashiers with 9, 32, 50, 11, etc. Pick up cash drops when needed.
• Schedule and make sure Cashiers and Courtesy Clerks take breaks. Make weekly schedules and post by Saturday afternoon.
• Monitor Sweep Sheet log, & Log, Injury Reports, and all other front end forms are up to date.
• Monitor shopping carts and ad fliers for customers.
• Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.
• Supervise and train all front end employees, including safety.
• Notify Scan Coordinator of any incorrect price and items not able to scan immediately.
• Enforce all company regulations. Make sure everybody is wearing proper uniform, no eating at registers, etc.
• Enforce all government regulations for WIC, SNAP, Alcohol and tobacco sales.
• Know weekly specials.
• Operate cash till, balancing the till at the end of your shift.
• Assist and participate with Company marketing promotional events and programs as needed
• Climb ladders to retrieve or place product on top shelf
• And all other assigned job duties.

Job Requirements:

• Follow dress/uniform policy.
• Must pass Produce Code Test.
• Must pass WIC Grocery Test.
• Must follow ABC (Alcohol Beverage Control) regulations, ask for identification for any individual who appears to be under the age of 35.
• Must ask for identification for any individual who appears to be under the age of 21 when purchasing cigarettes.

When closing:

• Get all the readings for cashiers.
• Make sure all cashiers leave their register drawers open and clean.
• Make sure all go-backs are put back and store is thoroughly cleaned.
• Write down notes on the daily log regarding any activity that will help or inform the opening manager.