Sr. Capacity Manager

blueStone; Jacksonville (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

A financial services company based in Jacksonville is seeking an experienced Enterprise Capacity Management Sr. Manager. The role requires oversight of a Capacity Management Program within a large IT environment, along with expertise in team leadership. Candidates should have 7+ years of IT experience, effective communication skills, and a Bachelor's degree or equivalent. Responsibilities include identifying hardware and software capacity and creating dashboards for executive reporting. Some travel may be required.

Qualifications

• 7+ years' work experience in IT or related discipline.
• 5+ years leading and developing a small-to-medium sized team.
• Certification in enterprise capacity planning preferred.

Responsibilities

• Run a Capacity Management Program within a large Enterprise IT environment.
• Identify and report on hardware and software capacity.
• Create executive and operational dashboards for reporting.

Skills

Enterprise IT environment experience

Team leadership

Effective communication skills

Education

Bachelor’s degree or equivalent work experience

Tools

VMware

Hyper-V

Job description

Overview

With a long history deeply rooted in the financial services sector, this company serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, they employ more than 35,000 people worldwide and hold leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.

Responsibilities

• Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment.
• Identify, capture, and report on the hardware and software capacity as it relates to the Enterprise IT Infrastructure
• Demonstrate working knowledge of the following and how capacity and performance is determined:

1. Enterprise platform infrastructure (physical and virtual)
2. Windows and Linux operating systems
3. VMware and Hyper-V virtualization platforms and management tools

Create executive and operational dashboards for capacity and performance reporting

Present capacity and performance dashboards to executive leadership and make recommendations

Work with Enterprise Architecture and Operational Teams to utilize capacity and performance results for the purpose of project planning and environment tuning

Manage and prioritize multiple efforts as it relates to capacity, performance, and enterprise initiatives

Provide customer-focused support to other teams within the technology group and our business partners as needed

Maintain documentation for IT processes, standards, and procedures as it relates to infrastructure capacity and performance

Qualifications

• Experience working in a large, Enterprise IT environment
• 7+ years' work experience in the IT field or related discipline
• 5+ years leading and developing a small-to-medium sized team
• Bachelor’s degree or equivalent work experience
• Certification in enterprise capacity planning preferred
• Utilize effective verbal and written communication skills
• Work off-hours when required
• Be motivated and work productively
• Work well in a team environment
• Maintain professional and technical skills
• Promote quality and demonstrate professional behavior
• Be willing to travel on company business as required by position and as directed
• In addition, perform any other job-specific duties as required