Sr. Business Systems Analyst (SuccessFactors)

NBCUniversal; New York (NY); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Tuition reimbursement

Job summary

NBCUniversal in New York City seeks a Sr. Business Analyst to work within their HR technology team, focusing on SuccessFactors Recruiting and Onboarding solutions. The role includes engaging with business partners, managing projects, and system configuration.

The ideal candidate should have a Bachelor's degree in a relevant field, over 5 years of experience in HR/IT solutions, and expertise in SuccessFactors. This hybrid position offers benefits including medical insurance, 401(k), and tuition reimbursement.

Qualifications

• 5+ years of delivering high-quality HR/IT solutions and related project/support work.
• Hands-on configuration experience in SuccessFactors.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Engage with business partners to understand processes in scope.
• Execute system configuration and create reports.
• Manage and execute project activities for applications/modules in scope.

Skills

HR IT solutions delivery

SuccessFactors configuration

Project management

Communication skills

Requirements gathering

Education

Bachelor's Degree in Computer Science or related field

Tools

SAP HCM

SuccessFactors

SmartRecruiters

Job description

The Sr. Business Analyst will be responsible for executing NBCU’s strategy and work in an HR technology team focused on SuccessFactors Recruiting and Onboarding solutions. Currently, the application portfolio includes SuccessFactors, SmartRecruiters, and ClickBoarding products, which are expected to be consolidated within a 3-5 year time frame.

Engagement with HR business partners is a critical competency of this role. Collaboration with a team of technology professionals as well as engaging with vendors and an engineering team are essential tasks to perform project and support activities. This role requires hands‑on application configuration and testing work as well as collaborating across teams to enable enhancement development, reporting/analytics and security requirements for holistic solutions.

Responsibilities

• Engage with business partners to understand processes in scope, requirements and business needs for support and project work
• Collaborate with vendors, business partners and IT teams to provide the best solution based on requirements
• Provide innovative solutions beyond system limitations
• Execute system configuration and create reports (Report Stories, BIRT, other native reporting tools, etc.)
• Collaborate on authorization model designs and work with engineering teams for enhancement/automation requirements (SAP BTP, automations, AI)
• Manage and execute project activities for applications/modules in scope
• Provide day‑to‑day support for applications/modules (tickets, vendor release adoption, IT governance tasks, enhancements, etc.)
• Ability to navigate SAP HCM OM/PA modules for Talent Management specific data, understand and create RICEF specifications
• Continuously review and optimize existing SAP HCM, SuccessFactors and other 3rd party SaaS solutions

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, IT, Systems Engineering, or other relevant fields in technology; or equivalent professional experience.
• 5+ years of delivering high‑quality HR/IT solutions and related project/support work
• 5+ years experience with core HR systems (preferred SAP HCM / SF Employee Central) and employee life cycle management (hire‑to‑retire)
• Hands‑on configuration experience in SuccessFactors
• 3+ years experience with SaaS HR solutions, specifically SuccessFactors, optional SmartRecruiters and PageUp
• 3+ years of experience in requirements gathering techniques, solution modeling, and documentation
• Expertise in SuccessFactors Onboarding (2.0); Employee Central / BizX / IAS touch point knowledge is required
• Understanding of SaaS recruiting solutions
• Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment
• Foundational knowledge of HR Talent Management processes, specifically for the applications/modules in scope
• Excellent project/task management skills with a track record of successful delivery
• Proven ability to collaborate across business, operations, and IT teams (incl. engineering/development) to create holistic solutions
• Availability for critical after‑hours production deployments, system upgrades, data corrections, and patching
• Ability to work with teams/team members across multiple office locations/geographies
• Excellent communication skills
• Occasional travel within the USA

Preferred Qualifications

• PageUp and SmartRecruiters SaaS solutions

Additional Requirements

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000 - $105,000

Additional Information

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of the disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].