Sr Business Systems Analyst (Relex) at Petsmart Phoenix, AZ

Petsmart; Phoenix (AZ); Hybrid; USD 105,000 - 135,000; Full time

Job summary

PetSmart is seeking a Sr. Business Systems Analyst at our Phoenix Home Office. You will drive technology strategy for Demand Planning, Relex, and related systems, influencing inventory forecasting, promotions, and replenishment.

The role requires 5+ years in planning, strong analytics, and cross‑functional collaboration with MPA, Buying, and Supply Chain teams. The position offers a hybrid work model with four days in the office and one flex day per week, and visa sponsorship is not available.

Qualifications

• Bachelor’s Degree with focus on business, analytics or supply chain; 5+ years in demand planning, replenishment, forecasting & allocation or equivalent.
• Critical thinking, analysis, and decision-making skills.
• Strong verbal and written communication skills.
• Experience in user training and classroom facilitation of key business processes and core inventory management functions.

Responsibilities

• Align systems technology with overall business strategy.
• Maintain Demand Planning & Allocation systems configuration, including user roles, delivery schedules, safety stock optimization and opportunities.
• Collaborate with leadership and peers across MPA, Buying, Supply Chain and other key areas to support inventory forecasting, promotions, replenishment and product allocation.
• Identify risks/opportunities and communicate strategies to achieve inventory goals and metrics.
• Integrate processes and systems to optimize product forecasting, promotions, store replenishment and allocation.
• Perform data mining to consolidate opportunities and provide recommendations to leadership.
• Lead functional/technical training to support usage of Relex and adherence to business processes.

Skills

Critical thinking

Verbal and written communication

Education

Bachelor's degree in business/analytics/supply chain

Tools

RELEX

SAP

Offer Management systems

MicroStrategy

SQL/TQL

Job description

Sr Business Systems Analyst (Relex)

Our Merchandise Planning and Allocation (MP&A) teams are the driving forces behind making the organization’s product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents.

About the Location

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office.

About the Job

This role will work in our Phoenix Home Office – Visa sponsorship is not available for this role.

PetSmart – Sr. Business Systems Analyst.

The Sr. Business Systems Analyst – Demand Planning delivers technology strategy, data management, analysis, and testing for PetSmart’s Demand Planning, Replenishment, & Allocation systems. This analyst delivers projects that are on time, fully tested, and that meet the objectives of the business. The Super User supports moderate to complex systems with special focus on:

• Merchandise Demand Planning & Allocation Systems
• SAP Transactions (Related to Inventory Management process)
• Offer Management and Pricing Software
• Supply Chain Systems & Processes
• Ad Hoc Business Analysis

Essential Duties and Responsibilities

• Ensures business needs are met by aligning systems technology to the overall business strategy.
• Responsible for maintaining Demand Planning & Allocation systems configuration, including user roles, business configuration, delivery schedules, safety stock optimization and identifying future areas of opportunity.
• Collaborates with leadership and peers within MPA, Buying, Supply Chain, and other key business areas to support effective inventory forecasting, promotions, replenishment & product allocation.
• Leads the identification of risk/opportunities and communicate in a timely manner to the business, recommending strategies to achieve key inventory goals and business metrics.
• Integrates all processes and systems to fully optimize product forecasting, promotional management, store replenishment & product allocation.
• Execute extensive data mining to consolidate and communicate opportunities to optimize inventories and provide recommendations to working teams/leadership.
• Responsible for leading the functional and technical training to support utilization of Relex and adherence to defined business processes.

Education and/or Experience

Required:

• Bachelor’s Degree, preferably with a business, analytics or supply chain focus
• 5+ years related experience and/or training in demand planning, replenishment, forecasting & allocation; or equivalent combination of education and experience
• Critical thinking, analysis, and decision-making skills
• Demonstrated technical aptitude with emphasis on troubleshooting issues and problem solving
• Experience in user training and classroom facilitation of key business processes and core inventory management functions
• Strong verbal and written communication skills

Preferred:

• Retail industry experience with emphasis in Merchandising preferred

Technical Skills

• Intermediate MS Excel
• Intermediate MS PowerPoint
• Knowledge of RELEX, SAP, and Offer Management systems and data sources
• MicroStrategy (or equivalent) required and SQL or TQL experience is a plus

About the Culture

At PetSmart, we work hard to create a culture where we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.