Sr Business Systems Analyst, Lead to Cash

SPX Cooling Technologies; Overland Park, Cary (KS, NC); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance business systems within their HVAC division. This role focuses on analyzing and improving the lead-to-cash process, ensuring that systems meet business needs effectively. You will collaborate with various teams, lead projects for process re-engineering, and present insights to stakeholders. This position offers the flexibility of remote work while being ideally based in Overland Park, KS. Join a culture that values innovation and continuous improvement, where your contributions will significantly impact operational efficiency and effectiveness.

Benefits

Competitive Compensation

Performance-Based Bonuses

Educational Assistance

Leadership Development Programs

Qualifications

• 5+ years of experience in process improvement and business systems.
• Experience with industrial equipment and managing change in business processes.

Responsibilities

• Analyze and manage business systems in the lead-to-cash process.
• Write clear business system requirements and support systems development.

Skills

Process Improvement

Change Management

Strong Communication Skills

Data Analysis

Education

Bachelor's Degree

Tools

CRM Systems

MS Office

SAP ECC 6.0

Java

.Net

Job description

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

This is an individual contributor role, responsible for analyzing and managing business systems in the lead-to-cash process and related IT solutions for the SPX Cooling organization. This position will report to the Director IT, Global Engg Systems and will participate in projects, per business priorities, facilitating definition, development and continuous improvement activities. This position can be remote but is ideally based out of Overland Park, KS with ability to work from home and in-office.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

• Work directly with subject matter experts across functions as well as systems to understand the needs of the business, the outcomes to be achieved with clear, well-defined measures (both operational and system oriented).
• Analyze current business processes, make recommendations for initiatives to increase effectiveness based on business measures (margin, throughput, quality), software system trends and professional business knowledge.
• Lead/Participate in projects for analysis, re-engineering, standardization, new capabilities and/or data migration.
• Write clear, well-structured business system requirements and specifications.
• Support systems and develop operating procedures, training materials, test scripts and test cases.
• Use a variety of data analysis and organization tools to discover the most impactful insights.
• Create and present reports to executive team members and stakeholders to support recommendations.
• Communicate project status, operations status and other work information on a periodic basis.
• Some global travel to support various initiatives may be required.

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

EDUCATION/EXPERIENCE

• Bachelor's degree, with experience working with industrial equipment manufacturers.
• 5+ years' experience with process improvement, standardization and supporting/managing/maintaining the related business systems.
• 4+ years of experience leading, managing and rolling out change in business processes and systems.
• Experience cultivating relationships with people across functions and business units.
• Strong communication skills
• Experience working in a commercial, manufacturing, engineering business function is a plus.

CERTIFICATION/OTHER SKILLS AND ABILITIES

• Strong communication skills, with ability to interact with business audiences to elicit process details and business system requirements
• Experience working with processes and supporting one or more systems that support business process chains:
• Processes: Lead to Cash process chain - Leads, Opportunities, Quotes, Estimates, Orders, Master data, Order fulfilment, Invoicing, Billing, SOX and Security compliance
• Systems: CRM, CPQ, Product sizing/selectors
• Experience with either Java or .Net based application software development or maintenance.
• MS Office, MS Project, and other desktop software tools
• Project Management Certification is a plus.
• Knowledge and experience working with QTC (Quote-to-Cash) is a plus.
• Experience working with SAP ECC 6.0 or above is a plus.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.