Sr. Business Systems Analyst - Digital Transformation Lead

TALENT Software Services; Indianapolis (IN); On-site; USD 90,000 - 110,000; Full time

Job summary

TALENT Software Services is seeking a Business Systems Analyst for INDOT in Indianapolis. The role focuses on leading IT and data systems analysis at the enterprise level, aligning business and technology objectives with leadership.

You will translate ambiguous needs into clear requirements and user stories, guiding cross-functional teams toward shared outcomes. The BSA will facilitate discovery sessions, build stakeholder relationships, and promote governance adoption to support digital

Responsibilities

• Developing and maintaining strong, trust-based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data-driven solutions that address critical organizational challenges.
• Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change.
• Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed requirements that enable teams to deliver effective technology and data solutions.
• Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle.
• Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes.
• Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility.
• Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus-based solutions through influence, collaboration, and strategic negotiation.
• Collaborating with cross-functional teams to plan and advance full interoperability across INDOT systems, data, and processes.
• Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption.
• Following established governance practices and actively promoting their adoption across the organization.

Job description

TALENT Software Services is seeking a Business Systems Analyst for INDOT in Indianapolis. The role focuses on leading IT and data systems analysis at the enterprise level, aligning business and technology objectives with leadership.

You will translate ambiguous needs into clear requirements and user stories, guiding cross-functional teams toward shared outcomes. The BSA will facilitate discovery sessions, build stakeholder relationships, and promote governance adoption to support digital