Sr. Business Process Analyst

MKS Instruments; Andover (MA); Hybrid; USD 88,425 - 147,375; Full time

Job summary

MKS Instruments in Andover, Massachusetts, is hiring a Senior Business Process Analyst. The role focuses on leading cross-functional process improvements and shaping enterprise process architecture. Responsibilities include defining KPIs, mentoring analysts, and enhancing BPM capabilities across the organization.

The position offers a competitive salary ranging from $88,425 to $147,375 USD annually, with a hybrid working option allowing for flexibility between office and remote work. MKS is committed to diversity and encourages candidates from varied backgrounds to apply.

Qualifications

• 5+ years of experience in business process management.
• High level of ownership and customer-ready communication.
• Strong analytical and systems thinking abilities.

Responsibilities

• Lead cross-functional process improvement projects.
• Define process performance measures (KPIs) and analyze data.
• Mentor junior analysts and build BPM capability across the organization.

Skills

Business process management experience

Cross-functional initiative leadership

BPM tools and modeling notation

Analytical and systems thinking

Communication skills

Tools

Celonis Process Management

MS PowerPoint

MS Excel

MS Word

Job description

A Day in Your Life at MKS: (Summary & Objectives)

The Process Center of Excellence (CoE) is driving the implementation of Business Process Management (BPM) practices across all MKS divisions and corporate functions. As a Senior Business Process Analyst (Business Process Architect), you will partner with Business Process Owners (BPOs), IT, and functional leaders to help shape the enterprise process architecture, apply standards and governance, and lead the design of end-to-end (E2E) processes that enable scalable operations, measurable performance, and automation.

You Will Make an Impact By: (Responsibilities)

• Lead cross‑functional process improvement projects and the evolution of the enterprise process architecture (process landscape, value streams, E2E process model) using Celonis Process Management, and Process Mining where applicable, in partnership with BPOs and functional leadership.
• Continuously improve BPM standards, modeling conventions (e.g., BPMN 2.0), documentation quality, and process governance routines (intake, prioritization, design reviews, approvals, and change control), while ensuring compliance with governance and quality standards.
• Facilitate workshops and change management activities to design end‑to‑end future‑state processes across functions, aligning roles, handoffs, controls, and enabling systems with business strategy and capability models, and translating business requirements into implementable target‑state designs.
• Define process performance measures (KPIs), baselines, and target outcomes; analyze performance data, identify root causes using process mining insights, and develop business cases for process changes and automation opportunities.
• Mentor junior analysts, coach process stakeholders, and build BPM capability across the organization through training and a community of practice that raises enterprise BPM maturity and ensures consistent adoption of standards and governance.

Skills You Bring: (Required Skills)

• 5+ years of experience in business process management with demonstrated ownership of process architecture and end‑to‑end process design in a complex organization.
• Experience leading cross‑functional initiatives (workshops through implementation), including strong planning, dependency management, and stakeholder alignment across the project lifecycle.
• High level of ownership and customer‑ready communication; able to influence without authority, facilitate decision‑making, and manage ambiguity in a dynamic environment.
• Advanced skill with BPM repositories/tools and modeling notation (BPMN 2.0); able to establish modeling conventions, ensure quality, and manage process taxonomy/architecture artifacts; proficient in MS PowerPoint, Excel, and Word.
• Strong analytical and systems thinking; able to translate strategy and stakeholder input into coherent target‑state designs, business rules, controls, and clear documentation.
• Ability to structure, prioritize, and drive a portfolio of process work (architecture, design, improvements, and governance) to measurable outcomes.
• Strong English language skills (min. C1).

Preferred Skills:

• Experience with Celonis Process Management, Signavio, ARIS or comparable process management solutions.
• Experience establishing or working within an enterprise process framework (process taxonomy, value streams, governance model) and partnering with ERP/enterprise platforms to enable E2E design.
• Experience working in a multi‑national company.

Supervisory Scope

This position has no direct people management responsibilities, but provides functional leadership through standards, governance, and coaching across the process community.

Physical Demands and Working Conditions

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
• Position can be hybrid – 2 days in office, up to 3 days remote, or fully remote with regular visits or trips to the HQ.

Compensation

The total base pay range for this role is $88,425 to $147,375 USD annually, with positioning within the range based on factors such as experience, skills, and overall qualifications.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy‑related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at [e-mail].

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role.