Sr. Business Ops Program Manager, Apps

Apple, Inc.; New York (NY); On-site; USD 176,000 - 264,000; Full time

Benefits offered by this job

Employee stock purchase plan

Discretionary bonuses/commissions

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. in New York City is seeking a Senior Business Operations Program Manager to serve as the backbone for cross-functional programs spanning AIML, Siri, Apps, and Legal. You will wrangle timelines, lead executive reviews, and drive end-to-end delivery, surfacing risks and unblocking teams across global time zones.

The role requires excellent communication skills and the ability to translate complex legal and business needs into actionable plans for engineering and product teams.

Qualifications

• 6+ years of experience in Business Operations, Planning, or Program Management.
• Ability to manage complex portfolios with cross-team dependencies across time zones.
• Translate legal and business considerations into actionable requirements for engineering/product teams.
• Lead multi-disciplinary teams toward unified program outcomes.
• Proficiency with productivity and AI tools to improve workflows.
• Strong executive stakeholder communication with briefing materials and decks.
• Bachelor's degree or equivalent hands-on experience.

Responsibilities

• Establish and maintain program frameworks, SOPs, and tracking systems across a global multi-organization program.
• Drive real-time status reporting to monitor program health, legal compliance, contract milestones, and launch readiness.
• Anticipate roadblocks in product delivery, content rights validation, and model integration, then unblock teams.
• Partner with Business lead to track outreach, regional nuances, and negotiation stages for visibility across workstreams.
• Coordinate cross-functional touchpoints to resolve redlines, workflow blockers, and localization issues quickly.
• Lead executive meeting preparation, curate agendas, and develop executive-ready presentation decks.
• Facilitate recurring syncs, working groups, and business reviews across AIML, Siri, Apps, Legal, and partners.
• Drive action items, follow-through, and accountability across teams and leadership levels.

Skills

Business Operations

Portfolio management

Legal requirements

Cross-functional leadership

AI tooling

Executive communication

Education

Bachelor's degree in related field

Job description

New York City, New York, United States Software and Services

The Applications team is looking for a dynamic Senior Business Operations Program Manager to serve as the backbone for a high-stakes, cross-functional program spanning AIML, Siri, Apps, and Legal. This role demands a proactive, detail-oriented leader who thrives when program parameters, legal constraints, and strategic priorities shift rapidly.

Description

In this role, you will serve as the central operational backbone- wrangling timelines, leading executive reviews, and ensuring seamless content access for AI models. You will orchestrate program operations, from establishing governance frameworks and tracking negotiation pipelines to coordinating Business and partner team support. You have a natural inclination to take accountability for end-to-end delivery, proactively surface silent risks, and drive decisions across matrixed leadership. A successful Program Manager has exceptional interpersonal skills with the finesse to challenge assumptions, resolve cross-team friction, and rally teams behind unified program goals.

Responsibilities

• Establish and maintain program frameworks, standard operating procedures, and tracking systems across a global, multi-organization program
• Drive real-time status reporting to monitor program health, legal compliance, contract execution milestones, and overall program and launch readiness
• Anticipate business and legal roadblocks in product delivery, content rights validation, and model integration, then unblock teams before issues escalates
• Partner closely with the Business lead to track outreach statuses, regional nuances, and negotiation stages, ensuring full visibility across all business workstreams
• Coordinate cross-functional touchpoints to resolve legal redlines, payment workflow blockers, and localization issues quickly
• Lead executive meeting preparation by curating agendas, synthesizing weekly progress reports, facilitating briefings, and developing executive-ready presentation decks
• Facilitate recurring syncs, working group meetings, and business reviews across AIML, Siri, Apps, Legal, and other partner organizations
• Drive action items, follow-through, and accountability across all participating teams and leadership layers

Minimum Qualifications

• 6+ years of experience in Business Operations, Planning, or Program Management, with a clear track record of increasing operational responsibility
• Demonstrated ability to manage complex portfolios with intricate delivery schedules and cross-team dependencies spanning global time zones and locales
• Proven experience translating nuanced legal and business considerations into actionable requirements that engineering and product teams can execute against
• Track record of orchestrating multi-disciplinary teams with divergent goals toward unified program outcomes
• Proficiency with modern productivity and AI tools, including demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overhead
• Strong comfort in executive stakeholder communication, including developing briefing materials, presentation decks, and synthesized status reports for senior leadership
• Bachelor's degree in a related field, or equivalent hands-on experience in a comparable operations or program management capacity

Preferred Qualifications

• Experience in financial operations, AI and search environments, or business development contexts
• Outstanding organizational and presentation skills, with the ability to distill complex, ambiguous situations into clear narratives for leadership
• Skilled in building and maintaining relationships with internal cross-functional teams
• Solid track record of driving multiple concurrent, high-complexity cross-functional projects to completion under tight timelines
• Demonstrated sense of urgency and ownership when resolving blockers, with the resilience to stay the course on broader business priorities
• Executive presence and comfort presenting to senior and executive leadership in high-pressure settings
• Comfort with metrics, operational reporting, and the full software product lifecycle from concept through launch
• Ability to anticipate downstream problems, brainstorm solutions quickly, and resolve cross-team friction without losing sight of strategic objectives

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.