Sr. Business Operations Manager , Worldwide Field Enablement

Amazon; Arlington (VA); On-site; USD 100,000 - 160,000; Full time

Job summary

An established industry player is seeking a Senior Business Operations Manager to lead strategic initiatives within their Worldwide Field Enablement team. This high-impact role requires a strategic operator with a proven track record in driving transformation and operational excellence. You will work closely with leadership, manage stakeholder relationships, and optimize decision-making processes in a fast-paced environment. Join a company that values diverse experiences and offers continuous learning and career growth opportunities, all while supporting work-life balance and fostering an inclusive culture.

Benefits

Mentorship Programs

Career Development Resources

Flexible Work Hours

Employee-led Affinity Groups

Qualifications

• 10+ years of professional experience with 5+ in leadership roles.
• Proven track record in driving strategic initiatives at scale.

Responsibilities

• Act as a strategic advisor to WWFE leadership.
• Design and implement effective decision-making mechanisms.
• Manage stakeholder relationships and prepare executive communications.

Skills

Strategic Vision

Change Management

Communication Skills

Stakeholder Management

Operational Excellence

Education

Bachelor's Degree

Master's Degree

Job description

Sr. Business Operations Manager, Worldwide Field Enablement

As the Senior Business Operations Manager for the Worldwide Field Enablement (WWFE) leadership, you will serve as a strategic thought partner and force multiplier, driving executive initiatives and ensuring operational excellence across the WWFE organization. This is a high-impact leadership role suited for a strategic operator with proven experience in driving transformation, streamlining decision-making, and incubating strategic initiatives to enable WWFE’s priorities and Field excellence.

Key job responsibilities

We're seeking an exceptional leader who combines strategic vision and flawless execution with executive presence. You should demonstrate strength in building relationships across all levels, applying sound judgment and change management skills to drive complex programs forward with discretion and deep organizational awareness. You will need to anticipate needs, remove barriers, and drive results across multiple stakeholder groups while maintaining the highest levels of confidentiality and judgment.

1. Act as a strategic advisor and thought partner to WWFE leadership
2. Orchestrate and drive strategic initiatives across the organization
3. Design and implement operating mechanisms for effective decision-making and execution
4. Manage stakeholder relationships across AWS and SMGS Ops leadership
5. Prepare and review executive communications, presentations, and briefing materials
6. Optimize executive time through effective calendar and priority management
7. Earn trust swiftly across WWFE organization and SMGS Ops
8. Lead special projects and handle sensitive matters requiring executive attention
9. Represent WWFE Directors in key meetings and forums as needed
10. Balance strategic vision with operational excellence in fast-paced, high-ambiguity environments

About the team

We value diverse experiences. Even if you do not meet all qualifications, we encourage you to apply. If your career is just starting, non-traditional, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

AWS is the world’s most comprehensive cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups and Fortune 500 companies alike.

Inclusive Team Culture

Our culture of learning and curiosity is fostered through employee-led affinity groups and events like CORE and AmazeCon, embracing our differences.

Mentorship & Career Growth

We offer continuous learning, mentorship, and career development resources to help you grow professionally.

Work/Life Balance

We prioritize flexibility and support work-life harmony, believing supported employees are more successful.

About AWS SMGS

Responsible for driving revenue and growth across various customer segments, including public sector, with a focus on world-class support for mission-critical applications.

Minimum Qualifications

• Bachelor's degree or equivalent
• 10+ years of professional experience, including 5+ in strategic or operational leadership
• Proven track record of driving strategic initiatives at scale
• Outstanding communication skills
• Experience in leading executive communications at large global organizations

Preferred Qualifications

• Master's degree or equivalent
• Experience in the tech industry, especially cloud computing
• Senior executive experience at a large global organization
• Understanding of sales operations and enablement
• Experience with organizational transformation and change management

Amazon is an equal opportunity employer. For workplace accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations. Compensation varies by geographic location, experience, and skills. For more details, visit https://www.aboutamazon.com/workplace/employee-benefits. This position remains open until filled. Apply via our career site.