Sr. Business Developer -- Community & Influencer Growth, Amazon Shipping

Amazon; Chicago (IL); On-site; USD 148,000 - 200,000; Full time

Job summary

Amazon Shipping is seeking an entrepreneurial Sr. Business Developer to lead SMB mindshare and build an influencer and community strategy that scales registrations and first shipments across the U.S.

You will own influencer and community presence across seller communities, design SMB events, drive programmatic acquisition, and translate merchant feedback into product and operations inputs to improve self-service experiences.

Qualifications

• 5+ years of developing, negotiating and executing business agreements experience.
• 5+ years of professional or military experience.
• Bachelor's degree.
• Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.

Responsibilities

• Own the influencer strategy -- identify, engage, and launch relationships with the creators SMB merchants trust (e-commerce, logistics, and small-business creators across YouTube, TikTok, LinkedIn, podcasts, and newsletters), with measurable attribution from content to registration starts and first shipment.
• Own the community presence -- build an authentic, trusted Amazon Shipping presence across seller communities (Reddit, Facebook seller groups, Discord servers, and industry forums): define rules of engagement, show up credibly in merchant conversations, and create community programs that position Amazon Shipping as the obvious choice for growing merchants.
• Design and run SMB events -- build the SMB-specific event strategy (which events, what presence, who attends) and the playbook that converts event engagement into registrations, while representing SMB in broader Amazon Shipping event programs.
• Drive programmatic acquisition -- move beyond 1:1 selling by building community- and influencer-led channels that bring cohorts of hundreds or thousands of SMBs into the self-service funnel simultaneously, multiplying through the team's conversion engine.
• Serve as the voice of the community -- translate community sentiment, creator feedback, and merchant friction signals into clear inputs for Product, Tech, and Operations to improve the self-service experience.
• Define and own growth metrics -- set channel OKRs (community- and influencer-sourced registration starts, conversion, cost per acquisition, time-to-first-shipment), track rigorously, and iterate to maximize ROI.
• Coordinate across partnership scope -- work closely with the central Amazon Shipping Partnerships team where community and creator plays overlap platform-level deals, owning the SMB lens on shared opportunities.
• Own your domain end-to-end -- operate as the subject matter expert for your channel, define BD strategy that complements the product strategy, and deliver results through scalable mechanisms rather than one-off effort.
• Think big and innovate -- identify emerging communities, creator ecosystems, and non-obvious channels that unlock new SMB segments for Amazon Shipping.

Skills

Business development

Negotiation

Communication

Ambiguity tolerance

Strategic thinking

Education

Bachelor's degree

Job description

Description

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

Description

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

As a Sr. Business Developer on our Unmanaged/SMB team, you will own SMB mindshare where SMBs already gather. You'll build the influencer and community strategy that accelerates top-of-funnel growth for Amazon Shipping -- earning authentic presence in the seller communities, creator channels, and events where merchants make shipping decisions, and converting that presence into measurable registration starts at a scale no one-to-one sales motion can match.

Key job responsibilities

• Own the influencer strategy -- identify, engage, and launch relationships with the creators SMB merchants trust (e-commerce, logistics, and small-business creators across YouTube, TikTok, LinkedIn, podcasts, and newsletters), with measurable attribution from content to registration starts and first shipment.
• Own the community presence -- build an authentic, trusted Amazon Shipping presence across seller communities (Reddit, Facebook seller groups, Discord servers, and industry forums): define rules of engagement, show up credibly in merchant conversations, and create community programs that position Amazon Shipping as the obvious choice for growing merchants.
• Design and run SMB events -- build the SMB-specific event strategy (which events, what presence, who attends) and the playbook that converts event engagement into registrations, while representing SMB in broader Amazon Shipping event programs.
• Drive programmatic acquisition -- move beyond 1:1 selling by building community- and influencer-led channels that bring cohorts of hundreds or thousands of SMBs into the self-service funnel simultaneously, multiplying through the team's conversion engine.
• Serve as the voice of the community -- translate community sentiment, creator feedback, and merchant friction signals into clear inputs for Product, Tech, and Operations to improve the self-service experience.
• Define and own growth metrics -- set channel OKRs (community- and influencer-sourced registration starts, conversion, cost per acquisition, time-to-first-shipment), track rigorously, and iterate to maximize ROI.
• Coordinate across partnership scope -- work closely with the central Amazon Shipping Partnerships team where community and creator plays overlap platform-level deals, owning the SMB lens on shared opportunities.
• Own your domain end-to-end -- operate as the subject matter expert for your channel, define BD strategy that complements the product strategy, and deliver results through scalable mechanisms rather than one-off effort.
• Think big and innovate -- identify emerging communities, creator ecosystems, and non-obvious channels that unlock new SMB segments for Amazon Shipping.

A day in the life

You are a community builder and channel innovator who thrives on authentic reach. You spend your time identifying which creators and communities influence the next 10,000 merchants, designing engagement programs, showing up credibly in seller conversations, and measuring what converts. You're equally comfortable briefing an influencer on a campaign as you are in the data, analyzing which channels drive the best activation rates. You operate with startup speed in a big-company environment -- every program you build should reach thousands of merchants, not one.

About The Team

Amazon Shipping is a fast-growing startup within Amazon building the next generation of logistics services for external brands and merchants. We've externalized Amazon's world-class delivery network and are now scaling it rapidly. Our Unmanaged/SMB team owns the self-service segment -- thousands of small and mid-size merchants who ship with us without dedicated account management. We're looking for builders who can create the programs that make this segment grow 10x.

Basic Qualifications

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• Bachelor's degree
• Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.

Preferred Qualifications

• Experience in product or program management, product marketing, business development or technology
• Experience working in e-commerce / retail / supply chain / financial services business
• 1+ years of logistics experience
• Experience driving new business segment or services launches
• Experience in a new unit business or a startup
• Experience leveraging and improving internal tools
• Experience in customer-facing roles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, SAN DIEGO - 147,900.00 - 200,100.00 USD annually

USA, CA, SANTA CLARA - 162,700.00 - 220,200.00 USD annually

USA, CA, SANTA MONICA - 147,900.00 - 200,100.00 USD annually

USA, CA, San Diego - 147,900.00 - 200,100.00 USD annually

USA, CA, Santa Clara - 162,700.00 - 220,200.00 USD annually

USA, CA, Santa Monica - 147,900.00 - 200,100.00 USD annually

USA, GA, ATLANTA - 147,900.00 - 200,100.00 USD annually

USA, GA, Atlanta - 147,900.00 - 200,100.00 USD annually

USA, IL, CHICAGO - 147,900.00 - 200,100.00 USD annually

USA, IL, Chicago - 147,900.00 - 200,100.00 USD annually

USA, MA, BOSTON - 147,900.00 - 200,100.00 USD annually

USA, MA, Boston - 147,900.00 - 200,100.00 USD annually

USA, TX, AUSTIN - 147,900.00 - 200,100.00 USD annually

USA, TX, Austin - 147,900.00 - 200,100.00 USD annually

USA, WA, Bellevue - 147,900.00 - 200,100.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10409136