Sr Business Associate - C13 (Hybrid)

Citi; United States; Remote; USD 113,000 - 171,000; Full time

Job summary

Citi is seeking a Business Associate to enhance its communication and engagement strategies. This senior-level role focuses on content creation, stakeholder management, and oversight of global projects. Ideal candidates will have over 10 years of experience in financial services, possess strong communication skills, and have the ability to work in complex, high-pressure environments.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off packages

Life, accident, and disability insurance

Wellness programs

Qualifications

• 10+ years of experience in a financial services role.
• Experience in communications & business engagement preferred.
• Proven ability to work in high-pressure environments.

Responsibilities

• Advance organization/people strategy goals including communications strategy.
• Lead People Engagement Working Group and promote Voice of the Employee communications.
• Provide support for company-wide communications.

Skills

Clear and concise written communication

Verbal communication skills

Teamwork

Stakeholder management

Project management

Business engagement

Education

Bachelor’s Degree

Master’s Degree (preferred)

Job description

The Business Associate is a senior-level communications role responsible for content creation, stakeholder management, global project support and business initiative oversight. Tasks include producing communications – including messaging and PowerPoint decks, leading and optimizing employee engagement activities and providing oversight and business support to enable informed decision making to ensure business goals are achieved. May manage ad hoc projects as requested.

Responsibilities:

• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership/Chief of Staff in promoting and executing communications & engagement program
• Lead People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Participate in leadership meetings to assess scope of communications & engagement team needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Leverage technology and tools to enable activities and generate excitement and interest in communications & engagement
• Develop monthly communications & engagement metrics to monitor and measure impact of the communication plan
• Provide support (advise, write and edit) for company-wide communications
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Provide oversight of the Business-Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in a financial services role
• Communications & business engagement experience preferred
• Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience working in global and complex settings with multiple stakeholders
• Proven ability to work in a team of diverse skill sets and cultures
• Proven ability to work in high-pressure, time-sensitive environments
• Experience working in global and complex settings with multiple stakeholders

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

3800 CITIGROUP CENTER DRIVE BUILDING A TAMPA

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 24, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.