Sr. Business and Quality Analyst

ITCON Services; Vienna (VA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Paid training & development

Healthcare benefits from day one

Commuter benefits

Work-life balance

Growing team

Job summary

ITCON Services in Vienna, VA seeks a Senior Business and Quality Analyst to lead software development and O&M contracts, guiding cross-functional teams to deliver high-quality solutions.

You will apply SDLC best practices, plan sprints and releases, translate stakeholder needs into detailed tasks, and ensure thorough testing, QA, and compliance with process standards.

Qualifications

• Bachelor's degree in Management Information Systems or related field preferred.
• 10+ years in the Information Technology industry.
• 5-8 years of experience as a Business and Quality Analyst.
• Strong written and oral communication skills.

Responsibilities

• Lead and perform all aspects of software development and/or O&M contracts.
• Build and lead teams, work with analysts and developers to deliver projects.
• Follow SDLC best practices, plan sprints and releases, capture customer needs.
• Monitor development, conduct work-product acceptance, UAT facilitation.
• Provide reporting and QA of project processes and standards.

Skills

Research & analysis

Business requirements gathering

Functional requirements translation

SDLC expertise

Test planning & testing

Communication skills

Agile practitioner

JIRA experience

Figma experience

SQL knowledge

API testing

Selenium testing

508 testing & VPAT

Education

Bachelor's degree in Management Information Systems or related field

Tools

JIRA

Figma

Job description

ITCON Services is seeking to hire a motivated, driven, and technically knowledgeable Senior Business and Quality Analyst to join our team. The Senior Business and Quality Analyst will be responsible for leading and performing all aspects of a software application development and/ or O&M contracts, including building and leading development teams, working with analysists, developers, and other project roles to deliver successfully on projects.

Responsibilities will include but are not limited to, following SDLC best practices, sprint and release planning, understanding customer needs, conducting business analysis, monitoring development/ execution, conducting work-product acceptance, facilitating user acceptance, reporting, and quality assurance of project process flow.

The candidate will be expected to work with minimal supervision, employ effective time management skills to organize and handle multiple highly visible priorities, projects, and products simultaneously. Additional tasks will include advising and instructing project teams on process improvements to promote efficient project delivery and adherence to processes and standards (e.g. PMI and Agile frameworks).

At ITCON, we offer:

• competitive compensation
• paid training and development opportunities
• healthcare benefits that start on your first day
• commuter benefits
• work-life balance
• the opportunity to work alongside an amazing and growing team

This opening is for a full-time salaried position located in the ITCON Services headquarters in Vienna, VA. Candidate will be dividing time between client site and ITCON office. Applicant must be a permanent resident or citizen of the United States and clearable for Public Trust clearance with the U.S Government.

Required Skills And Qualifications

• Bachelor's degree in Management Information Systems or related field preferred
• 10+ years in the Information Technology industry
• 5-8 years of experience as a Business and Quality Analyst
• Strong research and analytical skills
• Strong experience gathering business requirements and functional details
• Ability to analyze and translate functional business requirements from stakeholders into detailed tasks for Design and Development teams
• Expert level understanding of SDLC and best practices
• Strong skills creating test plans, test cases, and end-to-end testing
• Strong written and oral and communication skills
• Ability to communicate and present complex technical concepts and analysis to technical and non-technical audiences
• Agile practitioner
• Hands on experience with JIRA
• Experience with tools such as Figma
• Ability to learn new technologies quickly
• Self-motivated and thrives in a team environment
• Able to multithread and move multiple projects forward
• Experience in capturing requirements for reports and dashboards
• Experience in developing basic reports and dashboards
• Experience in writing SQL
• Experience in testing APIs
• Experience in Selenium scripting for automated testing
• Experience in Section 508 testing and VPAT

Desired Skills And Qualifications

• Experience with Federal Government Customers
• Agile certification/ Product Owner certification