Sr Business Analyst (GTA)
Georgia Department of Revenue
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Job summary
The Georgia Technology Authority (GTA) is seeking a Senior Business Analyst for the Office of Data Sharing. This role acts as a liaison between the IT organization and business partners, developing comprehensive SOWs, analyzing complex issues, and leveraging AI tools to rapidly produce documentation, end-to-end process flows, screen designs, and use cases.
Collaborating with developers and end users, the analyst will model system requirements, facilitate testing, and deliver end-user training
Qualifications
- Bachelor’s degree in computer science or information systems and 3 years of systems or business analysis experience.
- Two or more years’ experience in requirements elicitation, documentation, integration, and user acceptance testing.
- Advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.
- Nine years of relevant business analysis/information systems experience.
Responsibilities
- Act as liaison between IT and business partners; develop and maintain SOWs.
- Analyze complex business issues and produce end-to-end process flows and use cases; leverage AI tools.
- Collaborate with developers and end users to model requirements and deliver UAT materials; train users.
Skills
Education
Tools
Job description
Explore a World of Opportunity with the State of Georgia!
We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
Sr Business Analyst (GTA)
Georgia Technology Authority
JR0000007317
Not Applicable (United States of America)
$70,800 - $85,490
The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities.IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security.Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services.
https://gta.georgia.gov/
Acts as a liaison between the IT organization and the business partner. Develops and maintains comprehensive Statement of Work (SOW) documents for requested work, detailing project scope, objectives, deliverables, timelines, and acceptance criteria. Analyzes complex business issues, defines detailed requirements, and leverages AI tools to rapidly produce project documentation, end-to-end process flows, screen designs, and use cases. Demonstrates high adaptability to quickly pivot and adjust solution designs, requirements, and deliverables in response to changing business needs and shifting organizational priorities.
Collaborates closely with developers and end users to model systems requirements, construct workflow diagrams, facilitate user acceptance testing, and deliver end-user training materials.
Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.
- Responsible for working closely with project managers, technical leads, and business stakeholders to accurately estimate effort, resources, and associated cost information for inclusion in the Statement of Work document.
- Responsible for facilitating the review and approval process for Statement of Work documents, ensuring all necessary stakeholders have provided sign-off before work commencement.
- Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.
- Responsibilities also include, but may not be limited to, the following:
- Participate in and facilitate customer meetings as well as project team meetings.
- Serve as a liaison between the business partners and the development team in order to provide technical solutions to meet user needs.
- Serve as the primary voice of business partners to clearly define, document, and prioritize business needs, functional solutions, and system enhancements for project and technical delivery teams.
- Utilize generative AI tools to streamline the software development process by synthesizing data from stakeholder interviews and workshops into structured meeting summaries, process flows and business requirements to reduce the time between elicitation and validation and accelerate time-to-market.
- Leverage generative AI tools to draft, refine, and maintain functional requirements documents, use case narratives, and technical specifications, ensuring faster turnaround times while maintaining high accuracy and consistency.
- Utilize AI-driven prototyping tools to build screen designs and UI mockups to validate concepts early with business stakeholders
- Collaborate with developers, architects, and business stakeholders to evaluate solution design alternatives and ensure functional specifications directly fulfill business needs.
- Develop user acceptance testing (UAT) scenarios and test cases, coordinate testing efforts with business stakeholders, and validate that final software deliverables satisfy the business requirements.
- Create and maintain Screen Designs and Process Flow diagrams in Lucidchart
- Performs all other duties as assigned
- Oral and written communication skills
- Interpersonal, consultative and facilitation skills
- Critical Analysis Skills
- Management and Leadership Skills
- Proven ability to translate complex business problems into viable, detailed functional solution designs, screen layouts, and workflow models
- Ability to quickly realign priorities, adjust functional solution designs, and manage shifting business requirements in a fast-paced environment.
- Hands-on proficiency in using generative AI tools to accelerate the creation of documentation, process flows, screen designs, and use cases.
- Knowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes
Bachelor’s degree in computer science or information systems or proven equivalent work experience, AND three (3) years of systems analysis and/or business analysis experience, AND two (2) or more years’ experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.
Nine (9) years of relevant business analysis/information systems experience.
(Preference will be given to candidates who demonstrate some or all of the following skills/experience):
- Advanced level experience in software development methodologies, like Agile, and Waterfall
- Experience working in state government
- Experience with LucidChart
- Experience with JIRA
- Experience with Prompt Engineering
- Demonstrated experience using AI tools to automate the generation of technical artifacts
*$70,800 - $85,490
Hybrid – State of Georgia Remote Work Option
*Current Georgia state government employees will be subject to SPB rule provisions.
In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account; in addition to telework opportunities depending upon position. More information on Benefits: https://team.georgia.gov/my-benefits/
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.
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