Sr. Business Analyst - Digital Experience

Shaw Industries Group, Inc.; Dalton, Northern (GA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Shaw Industries Group, Inc. in Dalton, GA is seeking a Sr. Business Analyst - Digital Experience to elicit, analyze and manage business requirements for the company's digital properties, including branded websites and internal apps.

You will work with stakeholders, UX/UI, and development teams to translate needs into functional specs and tests. The role requires strong experience in requirements documentation, user stories, and testing within Agile environments, plus familiarity with marketing

Qualifications

• 5+ years of experience gathering and documenting business and functional requirements.
• 5+ years of experience with User Story Documentation.
• Experience with Agile Delivery Methodologies.
• Minimum 5+ years of experience facilitating User Acceptance Testing.
• Experience with website development, content management systems, and marketing automation platforms.

Responsibilities

• Document detailed business requirements, processes, solutions and test plans.
• Elicit business needs and priorities from stakeholders.
• Translate requirements into design documents with UX/UI.
• Deliver functional specs to development teams using templates.
• Lead UAT testing and coordinate defects with stakeholders and development.

Skills

Website development

Content management systems

Marketing automation platforms

Agile methodologies

User Acceptance Testing

Education

CBAP

PMI-PBA

Job description

Job Title Sr. Business Analyst - Digital Experience

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

Job Description

The Senior Business Analyst has the primary responsibility to elicit, analyze, validate, specify, verify and manage the business requirement needs of the project. He/she will also participate in testing, implementation and support phases of the project. In this role, you are required to gain an understanding of complex systems, dedicatedly analyze business processes, and improve the current digital properties, including branded customer-facing websites and internal IT applications.

Responsibilities

• Accountable for creation and execution of detailed documentation of business requirements, processes, solutions and test plans and scripts.
• Work with internal and external stakeholders to elicit business needs and priorities.
• Document the following requirements: Business requirements, Functional requirements, User stories, Test plans/scripts.
• Partner with UX/UI team to translate requirements into design documents.
• Coordinate and Partner with Functional Analyst to deliver functional specs to the development team using existing templates to translate business needs to blueprints for development.
• Maintain documentation and write new documentation as needed, working with the development and business teams.
• Work with technical resources to translate business requirements into technical terms.
• Understand and can explain the benefits of, and how to use, marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms.
• Lead requirements review sessions to ensure final requirements are understood by all affected team members.
• Make adjustments as necessary to ensure clarity.
• Obtain final sign-off from all stakeholders.
• Facilitate internal client acceptance and testing as needed, including building out new sites, creating test scripts, capturing defects, and advising clients on methodologies.
• Participate in testing and validating new systems and processes to meet business requirements.
• Execute, coordinate and assist to monitor the execution of all aspects of UAT testing according to the agreed test plan.
• Elevate defects and issues to development team for concurrence.
• Raising defects during execution and logging the same into QC.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Experience leading backlog refinement sessions and partnering with development teams and the Business throughout the project lifecycle to answer requirements questions and unblock implementation.

Requirements & Qualifications

• Minimum 5+ years of experience gathering and documenting Business and Functional Requirements Documentation.
• Minimum 5+ years of experience with User Story Documentation.
• Experience working with Agile Delivery Methodologies.
• Minimum 5+ years of experience facilitating User Acceptance Testing.
• Demonstrated experience with website development, content management systems, and marketing automation platforms or similar technical skill set is required.

Preferred

• CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) certification is a plus.
• Digital Agency experience is a plus.

Competencies

• Build Trusting Relationships
• Demonstrate Customer Orientation
• Deliver Compelling Communication
• Create Strategic Plan

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM.

Equal Opportunity Statement

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Company Culture

A history of success, a future of possibility Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business.

Global Flooring Provider

Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide.

Operational Excellence

Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world.

Award Winning

We are consistently awarded as an employer of choice, community partner, and leader in design and innovation.

We Sustain Human Ability

At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves "how can we minimize our impact on the environment and maximize human potential?"

Community Partner

From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively.

In The News

There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more!