Sr Business Analyst

Abbott; Chicago (IL); On-site; USD 87,000 - 173,000; Full time

Benefits offered by this job

Free medical coverage (HIP PPO)

Strong retirement plan with employer +

Tuition reimbursement

FreeU education benefit

Job summary

Abbott in Lake Forest, IL is seeking a Senior Business Analyst to lead requirements discovery and analysis for core diagnostic software. You will work with stakeholders, product managers, experts, and engineering teams to define needs, document specifications, and guide solutions across the SDLC.

Join a global leader in healthcare, with opportunities in quality, regulatory, and product delivery, and contribute to patient‑care improvements through data‑driven decisions.

Qualifications

• Associates Degree plus 7+ years of experience in business analysis or equivalent.
• Strong written, verbal, facilitation, and presentation skills for technical and non‑technical stakeholders.
• Bachelor's Degree or higher preferred.
• Demonstrated ability to lead requirements-definition activities for complex software products.
• Experience with cross-functional and geographically distributed teams.
• Experience with medical devices, healthcare software, or clinical workflows is preferred.
• Experience documenting user needs, product requirements, and acceptance criteria.
• Experience with requirements traceability, change control, and design controls.

Responsibilities

• Lead requirements discovery and analysis with stakeholders, product managers, customers, and technical teams.
• Analyze business processes, system interactions, workflows, and data to identify gaps and improvement opportunities.
• Elicit, document, manage, and maintain business, functional, non‑functional, and system requirements.
• Develop user stories, use cases, process flows, and acceptance criteria.
• Collaborate with Product Management, Architecture, UX, Engineering, Quality, and Regulatory teams to define scalable software solutions.
• Manage requirements traceability, scope, and change control through the SDLC.
• Assess impact of changes on scope, timelines, risks, quality, and cost.
• Facilitate stakeholder alignment and data-driven decision-making.
• Support Agile planning, backlog refinement, and release readiness.
• Lead UAT planning and execution and coordinate with QA for test coverage.

Skills

Requirements discovery

Stakeholder management

Analysis

User stories

Jira

Confluence

Jama

Lucidchart

Data visualization

Education

Associates Degree

Bachelor's Degree or higher

Tools

Jira

Jama

Confluence

Lucidchart

Job description

JOB DESCRIPTION

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

You'll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Our location in Lake Forest, IL, currently has an opportunity for a Senior Business Analyst in our Core Labs division. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision‑making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

What You’ll Work On

• Lead requirements discovery and analysis activities with business stakeholders, product managers, subject matter experts, customers, and technical teams.
• Analyze business processes, system interactions, user workflows, and operational data to identify gaps, risks, dependencies, and improvement opportunities.
• Elicit, document, manage, and maintain business, functional, non‑functional, and system requirements.
• Develop user stories, use cases, process flows, requirements specifications, acceptance criteria, and other analysis artifacts.
• Collaborate with Product Management, Architecture, UX, Engineering, Quality, and Regulatory teams to define scalable and compliant software solutions.
• Manage requirements traceability, scope, and change control throughout the SDLC.
• Assess and communicate the impact of requirement changes on project scope, timelines, risks, quality, and cost.
• Facilitate stakeholder alignment by resolving competing priorities, clarifying business objectives, and recommending data-driven solutions.
• Support Agile product planning, backlog refinement, prioritization, release readiness, and post-release activities.
• Lead User Acceptance Testing (UAT) planning and execution to validate solutions against business requirements.
• Partner with Quality Assurance teams to ensure comprehensive test coverage and alignment with approved requirements.
• Identify risks, dependencies, and compliance considerations while ensuring adherence to quality system and regulatory requirements.
• Independently manage requirements and analysis activities across multiple concurrent initiatives and product releases.
• Build strong partnerships across business and technical teams while contributing best practices for business analysis and product delivery.

Required Qualifications

• Associates Degree 7 or more years of experience

Preferred Qualifications

• Strong written, verbal, facilitation, and presentation skills, with the ability to communicate effectively with technical and non‑technical stakeholders.
• Bachelor's Degree or higher level of education.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Demonstrated ability to lead requirements‑definition activities for complex software products or enterprise applications.
• Experience working with cross‑functional and geographically distributed teams.
• Experience with medical devices, healthcare software, diagnostic products, or clinical laboratory workflows is preferred.
• Experience documenting user needs, product requirements, software requirements, user stories, acceptance criteria, process flows, and workflow diagrams.
• Experience supporting on‑market software products, software releases, and customer‑reported issues.
• Experience with requirements traceability, change control, design controls, verification and validation, or other regulated‑product‑development practices is preferred.
• Experience with Jira, Jama, Confluence, Lucid chart, or similar product‑development and requirements‑management tools.
• Experience with business‑intelligence or data‑visualization tools is preferred.

Salary and Pay

The base pay for this position is $86,700.00 – $173,300.00. In specific locations, the pay range may vary from the range posted.

Job Family and Location Details

JOB FAMILY: Product Development

DIVISION: CRLB Core Lab

LOCATION: United States > Lake Forest : CP01

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Yes, 10 % of the Time

MEDICAL SURVEILLANCE: No

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Equal Opportunity and EEO Statements

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Benefits

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Contact Information

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

Company Culture

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more.

With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

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