Sr. Business Analyst

Next Level Business Services Inc.; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Next Level Business Services Inc. is seeking an experienced Business Analyst to define system scope using IT knowledge and business requirements. You will support disaster recovery and governance initiatives, plan and estimate project needs, and facilitate leadership presentations across stakeholders.

You will liaise between business units and IT providers to ensure clear functional specs and successful delivery, while driving process improvements and automation where appropriate.

Qualifications

• Experience in disaster recovery, governance support, and automation initiatives.
• Ability to plan and estimate requirements for projects or strategic initiatives.
• Ability to facilitate leadership meetings and organize presentations.

Responsibilities

• Defines system scope and requirements based on user needs and IT knowledge.
• Ensures knowledge transfer to support organization prior to go-live and communicates go-live dates.
• Liaises between business units and IT services providers to ensure functional specs are understood.
• Translates business problems into data and process requirements and supports automation where possible.
• Documents functional requirements describing systems, processes, or products to meet business needs.
• Oversees and guides junior Business Analysts and provides solutions to meet business outcomes.

Skills

Disaster Recovery

Governance Support

CI/CD Automation

ServiceNow

Planning & Estimation

Facilitating Meetings

Job description

Qualifications

TOP 5 SKILLSETS:
Experience in Disaster Recovery and Goverance Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible Knowledge of the ServiceNow platform and how to enhance product development Planning and estimating the specific requirements involved in a project or strategic initiative Facilitating meetings with organizational leadership and organizing presentations
6 + years of experience required

Responsibilities

The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes. '-Provides BU Support, resolving issues not requiring extensive business / system knowledge. -Communicates incident status / clarifies issues with business partner. -Escalates incidents to seniors where business process and extensive system knowledge is required. -Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge. '-Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs. -Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT

• Understands and documents business requirements and user requirements to ensure system designs meets business needs.
• -Ensures knowledge transfer to the support organization occurs prior to system go-live.
• -Schedules and communicates the system go-live date.
• -Develops and/or update documentations and training materials.
• -Ensures IT and SOX compliance is covered.
• -Documents functional requirements that describe the system, process, or product to fulfill business requirements.
• '-Responsible for functional design of application systems across all technologies and platforms.
• -Translates user requirements to process and data requirements.
• -Converts specifications about business problems into sequence of detailed programming instructions to solve business problems through automation support.
• -Constructs program flow charts to describe the processing of data and development of precise steps and processing logic across all platforms.
• -Provides broad understanding of platforms and applications across all technologies.
• -Functions as an IT advisor to the business units.
• -Oversees and guides the team of Business Analysts I, II

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to [e-mail].