At ExplorUS, you'll help shape the employee experience behind unforgettable destinations. Our Sr. Benefits Specialist supports the administration and continuous improvement of health, retirement, leave, and wellness programs for a diverse, high-volume, multi-state workforce. Serves as a trusted benefits subject matter expert, ensuring programs are administered accurately, remain compliant with applicable regulations, and provide a positive employee experience through exceptional service and support.
This position is ideal for an experienced benefits professional who is passionate about benefits administration, compliance, and continuous improvement and is seeking a specialized role rather than a broad HR position.
Key Responsibilities
- Oversee and administer employee benefits programs, including medical, dental, vision, life, disability, wellness, voluntary benefits, retirement plans, leave programs, and paid time off for a high volume, multi-state workforce
- Lead the evaluation and continuous improvement of benefits offerings by conducting cost analyses, reviewing vendor proposals, assessing plan performance, and supporting strategic benefits design initiatives
- Ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, state leave laws, eligibility requirements, taxation, and mandated offerings
- Communicate with brokers, carriers, vendors, TPAs, Payroll, and HR Operations to support plan administration, billing audits, open enrollment, PTO administration, compliance filings, and employee communications
- Support annual open enrollment activities, including HRIS configuration, employee education, training, reconciliation, and ongoing support for employee and manager benefits inquiries
- Administer the company's 401(k) and retirement plans, including enrollments, payroll contributions, distributions, audits, benchmarking, renewals, and compliance reporting
- Oversee leave of absence and accommodation programs, ensuring consistent and compliant administration across all jurisdictions
- Support internal and external audits, resolve escalated benefits issues, maintain benefits policies and notices, and drive continuous improvement of benefits and employee recognition programs
- Supervise and support the Benefits Coordinator, ensuring timely, accurate administration of benefits programs and employee recognition initiatives
- Support the compensation management process through analysis, benchmarking, reporting, and program administration
Qualifications Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- 4-6+ years of experience in benefits administration and HR operations supporting multi-state employees
- Strong knowledge of ACA regulations, ERISA, COBRA, HIPAA, and state leave laws
- Experience with HRIS, payroll, and benefits administration platforms
- Strong communication, organization, and customer service skills
- Ability to manage competing priorities in a compliance-driven environment
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Preferred
- CBP, SHRM-CP, or similar certification
- Experience supporting complex state leave programs (CA, NY, IL, CO, WA, HI, etc.)
- Employee Navigator experience
- Compensation planning experience a plus
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.