Sr. BADA (Billing)

Vaco Recruiter Services; Norwalk (CT); On-site; USD 62,000 - 103,000; Part time

Job summary

Vaco is seeking a Senior Business Analyst to support a large-scale billing transformation and system migration initiative. This contract role focuses on bridging business requirements with IT delivery, guiding the transition from a legacy billing platform to Zuora, and ensuring stakeholder alignment throughout go-live.

You will gather requirements, model current and future-state processes, map data for migration, and collaborate with business, project, and technology teams to deliver a

Qualifications

• 5+ years of experience as Senior or Functional Business Analyst.
• 5+ years supporting billing systems, payment platforms, or subscription-based environments.
• Experience supporting data migration or billing platform implementations.
• Strong requirements gathering and business process analysis.
• Proficient with Jira for requirements management, user stories, and project tracking.
• Experience working with both business and technical stakeholders.
• Excellent documentation and communication skills.

Responsibilities

• Gather, document, and validate business and functional requirements.
• Facilitate discussions with stakeholders to map current- and future-state processes.
• Analyze billing workflows, subscriptions, recurring payments, credits, debits, and invoicing processes.
• Document requirements, decisions, risks, and dependencies within Jira.
• Create process flows, business requirements documents, user stories, and functional documentation.
• Support data migration by mapping legacy billing data to a new platform.
• Collaborate with project managers, business stakeholders, and technical teams.
• Assist with testing strategy, test case development, UAT coordination, and defect tracking.
• Identify gaps, risks, and dependencies and drive resolution.
• Support multiple migration waves leading up to production deployment.

Skills

Senior BA experience

Billing systems

Data migration

Requirements gathering

Stakeholder communication

Business process analysis

Jira

Cross-functional collaboration

Tools

Jira

Zuora

Oracle E-Business Suite

Recurly

Orb

Xray

Job description

Senior Business Analyst

Location: Hybrid - Chattanooga, TN Area

Duration: 6-Month Contract (Potential Extension)

Schedule: Monday-Friday, 9:00 AM - 5:00 PM EST

Travel: Occasional travel to meet with business stakeholders as needed

Compensation: Up to $75/hr

About the Opportunity

Vaco is seeking a Senior Business Analyst to support a large-scale billing transformation and system migration initiative. This role will be heavily involved in helping the business transition from a legacy billing platform to a modern billing solution while partnering with stakeholders, project teams, and technology teams throughout the implementation process.

We're looking for someone who thrives in requirements gathering sessions, enjoys digging into complex business processes, and can confidently bridge the gap between business and technical teams. If you've worked with billing systems, payment platforms, recurring revenue models, and large-scale data migrations, we'd love to connect.

Why This Role Is Open

A major billing transformation project is underway, and the team needs a dedicated Senior Business Analyst focused on the billing workstream. This person will help drive requirements, document current and future-state processes, identify dependencies, support testing efforts, and ensure stakeholders remain aligned throughout the migration.

The project involves moving billing data and processes from a legacy platform to Zuora, requiring extensive collaboration with business users, project leadership, and development teams. This is a highly visible initiative with significant impact across the organization and offers the opportunity to contribute to a complex enterprise transformation from planning through go-live.

What You'll Be Doing

• Gather, document, and validate business and functional requirements.
• Facilitate discussions with stakeholders to understand current-state processes and define future-state solutions.
• Analyze billing workflows, subscriptions, recurring payments, credits, debits, and invoicing processes.
• Document requirements, decisions, risks, and dependencies within Jira.
• Create process flows, business requirements documents, user stories, and functional documentation.
• Support data migration efforts by helping map legacy billing data to a new platform.
• Work closely with project managers, business stakeholders, and technical teams throughout the project lifecycle.
• Assist with testing strategy, test case development, UAT coordination, and defect tracking.
• Identify gaps, risks, and dependencies and help drive resolution.
• Support multiple migration waves leading up to production deployment.

Required Qualifications

• 5+ years of experience as a Senior Business Analyst or Functional Business Analyst.
• 5+ years supporting billing systems, payment platforms, or subscription-based business environments.
• Experience supporting data migration or billing platform implementation projects.
• Strong requirements gathering and business process analysis experience.
• Extensive experience using Jira for requirements management, user stories, project tracking, and collaboration.
• Experience working directly with both business and technical stakeholders.
• Strong documentation skills with the ability to capture detailed requirements and translate business needs into actionable deliverables.
• Excellent communication, facilitation, and problem-solving skills.

Preferred Qualifications

• Experience with Zuora, Oracle E-Business Suite, Recurly, Orb, or similar billing and revenue management platforms.
• Subscription billing or recurring revenue experience.
• Knowledge of billing operations, payment processing, and revenue-related business processes.
• Experience with test management tools such as Xray.
• Experience supporting enterprise transformation initiatives.
• Agile project experience.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.