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Sr Associate, Senior Business Analyst & Special Projects
Fortitude Re
United States
On-site
USD 75,000 - 95,000
Full time
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Job summary
Fortitude Re is looking for a Senior Business Analyst in the United States to lead special projects and enhance service delivery. The ideal candidate will leverage strong knowledge in life and annuity insurance service operations to collaborate with teams, analyze data, and promote continuous improvement. With a focus on problem-solving and communication, this role is pivotal in driving operational excellence.
Qualifications
- 5+ years Life Insurance operations and compliance experience required.
- Experience in Life and/or Annuity Insurance Service Operations.
- Excellent communication skills, both verbal and written.
Responsibilities
- Collaborate with the business to solve business problems through data and metrics.
- Leadership in cross functional problem-solving activities.
- Develop tracking mechanism for life/annuity case level escalations.
Skills
Education
Tools
Job description
1 week ago Be among the first 25 applicants
Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world’s leading providers of legacy reinsurance solutions. They work with the world’s leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Incorporated under the laws of Bermuda on January 1, 2017, Fortitude Re’s roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re’s leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry.Click herefor moreinformation about Fortitude Re.
The Senior Business Analyst & Special Projects role will identify critical issues in service delivery and formulate analytical approaches to quantify problems and solutions. The analytics are applied to build projects and actions to improve, mitigate, or eliminate identified opportunities. Critical success factors include: the acquisition of relevant data to assess operational problems with fact, leadership in building the story through data that creates the case for change. The ideal candidate for this role exhibits strong insurance operations knowledge and experience in life and annuity service operations. This role encompasses strong program/project management skills, analytical, critical thinking and curiosity, creativity and problem-solving skills.
What You Will Do:
Collaborate with the business to solve business problems through data and metrics,
Leadership in cross functional problem-solving activities including building presentations to take complex data and make it easy to understand, driving decision making efficiency through thoughtful execution options.
- Utilizes Life/Annuity Service Operations knowledge to identify opportunities and participate in continuous improvement initiatives to enhance internal control environments and improve customer experience.
Project Management through all phases of Customer Experience directed initiatives - ideation through implementation
Provide feedback to Life/Annuity Operation's Business Areas, Management, Clients and Customers through written communication, team discussion, and reporting.
- Develop tracking mechanism for life/annuity case level escalations to position for tracking of timelines to resolve and for trending/analysis and reporting.
Coordination of weekly reporting for life/annuity case escalations, to reflect volume, TAT, and pertinent business/process insights.
- Identification of key data and acquisition of relevant data to ensure clear picture of the situation and the cause/effect of what the data is telling the business to aid in problem solving, ensuring appropriate data is considered and solution/impact is clear.
Formulate structures to build the story through data that gets to actionable items making the case for change.
Identify opportunities and participate in continuous improvement initiatives to enhance internal control environment and improve customer experience.
Collaborate with the business in ad hoc report development.
Support a culture of continuous improvement.
Lead/Manage Roadmap Definition and Execution for the Reporting Center of Excellence within TPA Governance.
Provides Leadership in cross functional problem-solving activities.
Drive exceptional execution and identify Improvements.
What You Will Have:
Undergraduate degree or equivalent experience·
5+ years Life Insurance operations and compliance experience required
- Experience in Life and/or Annuity Insurance Service Operations
Excellent communication skills, both verbal and written
- Well versed in MS Project and/or Project Planning SW tools
Familiarity with the IT systems development lifecycle'- SDLC
Expertise in leveraging excel, PowerBI, Cognos and/or other reporting tools to support data analysis
Exceptional skills with Microsoft Office toolset (PowerPoint, Excel, Word, etc.)
Action oriented and ability to manage multiple priorities simultaneously, adhering to pre-defined timeframes for delivery
Solution oriented mindset
Knowledge of AI Tools and usage
Comfortable with ambiguity and self-directed
The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Base Salary Range: $75,000 USD - $95,000 USD
At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company. Fostering a culture of inclusion and belonging where everyone—regardless of background, race, religion, sexual orientation or gender identity—feels valued and respected is a foundation of our culture.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
To all recruitment agencies : Unless you have been requested to work on this position, or other positions with Fortitude Re, please do not forward any resumes to Fortitude Re employees. Fortitude Re is not responsible for any fees related to unsolicited resumes.
Check us out on YouTube: About Fortitude Re (youtube.com)
Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world’s leading providers of legacy reinsurance solutions. They work with the world’s leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Incorporated under the laws of Bermuda on January 1, 2017, Fortitude Re’s roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re’s leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry.Click herefor moreinformation about Fortitude Re.
The Senior Business Analyst & Special Projects role will identify critical issues in service delivery and formulate analytical approaches to quantify problems and solutions. The analytics are applied to build projects and actions to improve, mitigate, or eliminate identified opportunities. Critical success factors include: the acquisition of relevant data to assess operational problems with fact, leadership in building the story through data that creates the case for change. The ideal candidate for this role exhibits strong insurance operations knowledge and experience in life and annuity service operations. This role encompasses strong program/project management skills, analytical, critical thinking and curiosity, creativity and problem-solving skills.
What You Will Do:
Collaborate with the business to solve business problems through data and metrics,
Leadership in cross functional problem-solving activities including building presentations to take complex data and make it easy to understand, driving decision making efficiency through thoughtful execution options.
- Utilizes Life/Annuity Service Operations knowledge to identify opportunities and participate in continuous improvement initiatives to enhance internal control environments and improve customer experience.
Project Management through all phases of Customer Experience directed initiatives - ideation through implementation
Provide feedback to Life/Annuity Operation's Business Areas, Management, Clients and Customers through written communication, team discussion, and reporting.
- Develop tracking mechanism for life/annuity case level escalations to position for tracking of timelines to resolve and for trending/analysis and reporting.
Coordination of weekly reporting for life/annuity case escalations, to reflect volume, TAT, and pertinent business/process insights.
- Identification of key data and acquisition of relevant data to ensure clear picture of the situation and the cause/effect of what the data is telling the business to aid in problem solving, ensuring appropriate data is considered and solution/impact is clear.
Formulate structures to build the story through data that gets to actionable items making the case for change.
Identify opportunities and participate in continuous improvement initiatives to enhance internal control environment and improve customer experience.
Collaborate with the business in ad hoc report development.
Support a culture of continuous improvement.
Lead/Manage Roadmap Definition and Execution for the Reporting Center of Excellence within TPA Governance.
Provides Leadership in cross functional problem-solving activities.
Drive exceptional execution and identify Improvements.
What You Will Have:
Undergraduate degree or equivalent experience·
5+ years Life Insurance operations and compliance experience required
- Experience in Life and/or Annuity Insurance Service Operations
Excellent communication skills, both verbal and written
- Well versed in MS Project and/or Project Planning SW tools
Familiarity with the IT systems development lifecycle'- SDLC
Expertise in leveraging excel, PowerBI, Cognos and/or other reporting tools to support data analysis
Exceptional skills with Microsoft Office toolset (PowerPoint, Excel, Word, etc.)
Action oriented and ability to manage multiple priorities simultaneously, adhering to pre-defined timeframes for delivery
Solution oriented mindset
Knowledge of AI Tools and usage
Comfortable with ambiguity and self-directed
The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Base Salary Range: $75,000 USD - $95,000 USD
At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company. Fostering a culture of inclusion and belonging where everyone—regardless of background, race, religion, sexual orientation or gender identity—feels valued and respected is a foundation of our culture.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
To all recruitment agencies : Unless you have been requested to work on this position, or other positions with Fortitude Re, please do not forward any resumes to Fortitude Re employees. Fortitude Re is not responsible for any fees related to unsolicited resumes.
Check us out on YouTube: About Fortitude Re (youtube.com)
By submitting your application, you agree that Fortitude Re may collect your personal data for recruiting purposes.
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionResearch, Analyst, and Information Technology
- IndustriesTechnology, Information and Internet
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