Sr. Associate, Order Management

L3Harris; United States; Remote; USD 54,000 - 115,000; Full time

Job summary

A defense technology firm is seeking a Sr. Associate in Order Management to support their team by resolving invoice payment issues and managing supplier interactions. This role offers a remote work option and requires a Bachelor's degree with relevant experience. Strong communication, analytical skills, and proficiency in ERP systems are essential. The salary range in various states is $54,000-$114,500.

Qualifications

• Bachelor’s Degree and minimum 2 years prior relevant experience or Graduate Degree or equivalent with 0 to 2 years of prior related experience.
• Strong understanding of the PO lifecycle process.

Responsibilities

• Identify and resolve invoice payment issues across multiple ERP systems.
• Serve as the primary point of contact for suppliers and internal customers.
• Maintain a thorough understanding of the PO lifecycle process.
• Work closely with various departments to resolve payment discrepancies.
• Continuously evaluate and enhance order management processes.

Skills

Strong written and verbal communication skills

Analytical and problem-solving skills

Proficiency in Microsoft Excel

Ability to prioritize tasks

Education

Bachelor’s Degree

Graduate Degree

Tools

Ariba

SAP

Costpoint

PeopleSoft

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sr. Associate, Order Management

Job Location: Remote

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description:

The Sr. Associate is responsible for supporting the Order Management team in Global Business Services by performing a variety of tasks. This role is responsible for resolving invoice payment issues across multiple ERP systems and working directly with suppliers and internal customers across various segments and organizations.

Essential Functions:

• Invoice Payment Resolution: Identify and resolve invoice payment issues across multiple ERP systems, ensuring timely and accurate payments to suppliers.
• Supplier and Customer Interaction: Serve as the primary point of contact for suppliers and internal customers, addressing and resolving inquiries related to invoice payments and PO processes.
• PO Lifecycle Management: Maintain a thorough understanding of the PO lifecycle process, from creation to closure, and ensure compliance with company policies and procedures.
• Cross-Functional Collaboration: Work closely with various departments, including procurement, finance, and accounts payable, to resolve payment discrepancies and improve process efficiencies.
• Process Improvement: Continuously evaluate and enhance order management processes to improve efficiency, accuracy, and supplier satisfaction.
• Documentation and Training: Maintain comprehensive documentation of order management processes and provide training to internal stakeholders as needed.

Qualifications:

• Bachelor’s Degree and minimum 2 years prior relevant experience or Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of degree, minimum 6 years of prior related experience.

Preferred Additional Skills:

• Prior experience as a buyer or in accounts payable, with a strong understanding of the PO lifecycle process.
• Experience with process improvement methodologies, such as Lean or Six Sigma.
• Strong written and verbal communication skills
• Ability to manage deadlines and prioritize tasks effectively
• Reliable and responsible handling of sensitive information
• Effective communication with clients, vendors, and colleagues
• Strong understanding of the PO lifecycle process and invoice exception resolution.
• Proficiency in Microsoft Excel and accounting software (e.g., Ariba, SAP, Costpoint, PeopleSoft).
• High level of accuracy and attention to detail in managing invoice payments and resolving discrepancies.
• Excellent verbal and written communication skills, with the ability to effectively interact with suppliers and internal customers.
• Strong analytical and problem-solving skills, with the ability to identify issues and suggest effective solutions.
• Ability to work collaboratively with cross-functional teams and contribute to a positive team environment.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $61,500-$114,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $54,000-$100,000.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.