Sr. Associate, NCS Publications & Information Management

Global Sports Jobs Limited; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

LA28 is seeking a Communications Operations professional to support planning, coordination, and execution of the NCS communications and information management strategy for the LA28 Olympic and Paralympic Games.

In this role you will manage end-to-end publication lifecycles, collaborate with NCS relations and planning teams, ensure editorial standards, translations, accessibility, and on-time deliveries across digital and print channels.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Sports Management, or related field.
• 3+ years in communications, publishing, or major event operations with content lifecycle experience.
• Excellent written and verbal English communication, with strong proofreading and quality control.
• Exceptional project coordination and time management for multiple content pipelines.
• Strong visual communication sense and presentation design using PowerPoint or Google Slides.
• Experience coordinating with translation services or multilingual content workflows.
• Ability to translate complex operational information into clear, concise deliverables.
• Comfort in fast-paced, evolving environments and changing priorities.
• Ability to collaborate across multicultural and cross-functional teams.
• Proficiency with Microsoft Office Suite and document management tools.

Responsibilities

• Manage end-to-end timelines, version control, approvals, and distribution across NCS digital and print platforms.
• Drive lifecycle of core NCS publications, including Chef de Mission Guides, from content gathering to final distribution.
• Gather inputs from NCS relations, planning teams, and partners to ensure completeness and accuracy of publications.
• Ensure publications meet LA28 editorial standards, branding, translations, accessibility, and sustainability requirements.
• Support integration of technology and AI-enabled solutions to improve publication pipelines and efficiency.
• Draft, review, and distribute newsletters, extranet updates, policies, guides, and publications; operate NCS information systems.
• Monitor content on information-sharing channels for accuracy, relevancy, and accessibility; maintain databases and trackers.
• Assist with meeting prep, content development, in-room logistics, and follow-up for Chefs de Mission meetings.
• Coordinate and deliver global communication with stakeholders during readiness exercises and live operations.
• Assist in other Games-time operations and special projects.

Job description

About the Role

The role supports the planning, coordination, and execution of the NCS communications and information management strategy for the LA28 Olympic and Paralympic Games. It focuses on delivering high-quality pre-Games publications and managing information for National Olympic Committees (NOCs) and National Paralympic Committees (NPCs) participating in the Games. Reporting to the NCS Communications Operations Manager, the post-holder works with NCS relations and planning teams and cross‑functional partners to ensure consistent, professional delivery of critical information. The role contributes directly to a seamless and successful Games experience for key stakeholders.

Key Responsibilities

• Manage end-to-end timelines, version control, approvals, and distribution across NCS digital and print platforms.
• Drive the complete lifecycle of core NCS publications, including Chef de Mission Guides, from content gathering and validation to final distribution, and support on‑time delivery of Chef de Mission Guides and all Games‑time Guides and updates.
• Gather and validate inputs from NCS relations, planning teams, and cross‑functional partners to ensure completeness and accuracy of NCS‑managed publications.
• Ensure publications adhere to LA28 editorial standards, branding, translations, and IOC/IPC accessibility and sustainability requirements.
• Support the integration of technology and AI‑enabled solutions to improve publication pipelines and efficiency.
• Support drafting, review, and distribution of newsletters, extranet updates, policies, guides, and publications, and serve as a key operator for NCS information systems, including NOC/NPC extranets and newsletters.
• Monitor content on information‑sharing channels to ensure accuracy, relevancy, and accessibility, and maintain NCS databases, trackers, and tools current and accurate to drive cross‑functional alignment.
• Assist with meeting preparation, content development, in‑room logistics, and administrative follow‑up for Chefs de Mission meetings, and monitor and log operational items raised during those meetings.
• Execute NCS procedures to coordinate and deliver global communication with stakeholders, ensuring timely escalation and resolution, and manage critical publication and communication distributions during readiness exercises and live Games‑time operations.
• Assist in other Games‑time operations, which may include event operations, the NOC/NPC service centre, and other special projects.

Required Experience & Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Sports Management, or a related field.
• 3+ years of experience in communications, publishing, or major event operations, with demonstrated experience in project managing content through design, translation, and distribution cycles.
• Excellent written and verbal communication skills in English, with a meticulous eye for proofreading, detail, and quality control.
• Exceptional project coordination and time‑management skills, with the ability to manage multiple content pipelines (e.g., print, digital, presentations) simultaneously in a deadline‑driven environment.
• Strong eye for visual communication and presentation design, with proficiency in developing clear, impactful slides using tools such as PowerPoint or Google Slides.
• Proven ability to work with diverse internal and external stakeholders, including experience coordinating with translation services or managing multilingual content workflows.
• Ability to synthesise complex operational information into clear, concise, and visually engaging deliverables, including written guides and presentations.
• Comfort working in fast‑paced, evolving operational environments and adapting to changing priorities.
• Ability to work effectively and collaboratively across multicultural and cross‑functional teams.
• Excellent fluency with Microsoft Office Suite and document management tools.
• Demonstrated comfort working with new technologies and evolving digital tools, including AI‑supported workflows and information systems.

Preferred Skills

• Familiarity with Smartsheet, Mailchimp, and SharePoint.
• Experience working on major sporting events or within the Olympic/Paralympic Movement.
• Additional languages such as French or Spanish.

Workplace

• On‑site work in Los Angeles.
• Relocation assistance is not provided for any positions.
• Candidates based outside the Los Angeles area are welcome to apply if they are able to work on‑site in LA.

Salary

The pay scale provided is the range LA28 reasonably expects to pay as starting base compensation for this role; all compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

About the Company

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, colour, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply.