Sr. Applications Analyst, Imaging - Radiology/Cardiology/Hemodynamics

Community Health Systems; Franklin (TN); On-site; USD 100,000 - 130,000; Full time

Job summary

Community Health Systems, Inc. seeks a Sr. Application Systems Analyst for Ancillary Clinical Services to drive evaluation of requests, prioritize projects and onboard new technology aligned with radiology and cardiovascular service lines.

Responsibilities include managing the enterprise app portfolio, partnering with leaders, documenting current state, and guiding the LCM roadmap to reduce costs and improve patient experience.

Qualifications

• Bachelor's degree in IT, CS or software engineering or equivalent.
• 5–7 years in application analysis, system configuration or IT delivery.

Responsibilities

• Own and analyze the enterprise application portfolio lifecycle.
• Define standards, policies and processes for portfolio management.
• Support data-driven IT project investment decisions.
• Define taxonomy and attributes within ServiceNow for enterprise apps.
• Collaborate with partners to promote standards and rationalization.
• Document current state and contribute to LCM roadmap.
• Provide expertise on portfolio decisions and priorities.
• Track trends and maintain knowledge of new technologies.
• Apply best practices and drive process improvements.
• Serve as portfolio contact for service-line leadership.
• Perform feasibility analyses and mitigation planning.
• Review applications' costs, benefits and impact.
• Educate peers and promote standard methodologies.
• Identify portfolio risks and mitigation plans.
• Assist with business impact analysis and app criticality.
• Conduct service-line reviews including scope, metrics and expenses.
• Communicate status up to stakeholders with reports.

Skills

Results oriented

Customer focus

Creative problem solving

Excellent communication

Pressure handling

Data analysis

Critical thinking

Prioritization

Independent work

Team collaboration

Organizational awareness

Education

Bachelor's Degree in IT/CS/SE

Tools

ServiceNow

Job description

Job Summary
CHSPSC, LLC seeks a Sr. Application Systems Analyst, Ancillary Clinical Services to assist in the facilitation of application Services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the Radiology and Cardiovascular service lines.

Essential Functions

• Strategic analysis and ownership of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications
• Assist in the definition, implementation and support of portfolio management standards, policies and processes
• Facilitate data driven decisions pertaining to IT project investments
• Define the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications
• Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals
• Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue
• Provide expertise on decisions and priorities regarding the overall enterprise application portfolio
• Track application and vendor trends and maintain knowledge of new technologies to support the organization’s current and future needs
• Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement
• Serve as a portfolio point of contact for the business leadership of the service line
• Perform application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives
• Review and define applications’ advantages, risks, costs, benefits and impact on the enterprise business process and goals
• Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction
• Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM
• Function as an escalation point for junior staff and set the example in work ethic and critical thinking skills
• Educate peers and business partners on department methodologies and drive adoption of standard process
• Identify and evaluate portfolio risks and recommend mitigation plans
• Assist with business impact analysis and application criticality assessments
• Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions
• Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required
• 5-7 years of experience in application analysis, system configuration, or IT solution delivery required

Knowledge, Skills and Abilities

• Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes
• Customer focused to align services with customer needs
• Creativity in developing and executing innovative strategies to meet unique customer needs
• Excellent verbal and written communication, presentation and customer service skills
• Ability to handle pressure to meet business requirement demands and deadlines
• Expertise in analyzing and presenting large volumes of data to senior leadership
• Critical thinking in developing proposals with sound analysis and achievable outcomes
• Ability to prioritize tasks and quickly adjust in a rapidly changing environment
• Exceptional analytic problem solving skills
• Ability to work independently and in a team environment
• Organizational awareness and the ability to understand relationships to get things accomplished more effectively