Sr. Application Engineer - Liquid Filtration/Medical Market

Henkel AG & Co. KGaA; Rocky Hill (CT); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company where you can shape the future through innovation and sustainability. This role within the Adhesive Technologies business unit offers you the chance to make a significant impact by supporting customer-facing operations and driving technical expertise. You'll manage a diverse portfolio of projects, ensuring customer satisfaction and product innovation. With opportunities for career advancement and skill development, this position is perfect for those eager to grow in a dynamic environment. Embrace the challenge and be part of a team that values collaboration and excellence.

Qualifications

• Experience in technical support and customer-facing roles.
• Strong analytical skills for problem-solving and project management.

Responsibilities

• Support customer-facing organization with test methods and lab support.
• Manage a portfolio of new business and maintain key customer relationships.

Skills

Technical Expertise

Customer Relationship Management

Report Writing

Root Cause Analysis

Project Management

Education

Bachelor's Degree in Engineering or Science

Master's Degree (preferred)

Job description

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability, and collaboration. With our trusted brands like Persil, ‘all, Loctite, Snuggle, and Schwarzkopf, and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings.

Dare to learn new skills, advance in your career, and make an impact at Henkel.

What you’ll do

1. Support the customer-facing organization from a Henkel site/lab within the assigned market, responsible for executing test methods/protocols, report writing, and laboratory support.
2. Drive technical expertise, secure customer purchasing power for growing Henkel branded products, new launches, and product innovations.
3. Support both Liquid Filtration and Medical Markets, both in AMI's Growth category with high visibility.
4. Manage a portfolio of >$12M of new business with a mixture of short, mid, and long-term projects.
5. Support Key accounts, maintaining >$10M of business, managing customer relationships at design centers, and supporting innovation projects.
6. Perform/support completion of Root Cause Analysis and Corrective Action Plans on all product-related performance complaints.
7. Travel up to 40% domestically, which can be part of the role.