Sr. Application Analyst – Epic | MyChart/EpicCare Link

Henry Ford Health; Detroit (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Henry Ford Health is seeking a Senior (Sr.) Application Analyst to participate in design, implementation, training, documentation, operation and support of Clinical or Business applications and reports across our system.

This role may serve as a Helios liaison to clinical or business departments, coordinating optimization efforts to meet goals in patient safety, quality of care and efficient operations. The position requires adherence to Henry Ford Health standards and processes.

Qualifications

• Associates degree or two years of college; Bachelor's degree preferred.
• More than two years of strong experience in technical, clinical, or revenue IT domains.
• Experience in workflows design, build, testing, debugging, and ongoing IT support.
• Epic accreditation or certification within first 6 months of hire to continue employment.

Responsibilities

• Participate in the overall design, implementation, training, documentation, operation and support of Clinical or Business applications and reports.
• Serve as Helios liaison to associated clinical or business departments across the system.
• Assess optimization efforts to meet system goals including patient safety/quality of care and revenue capture.
• Perform activities following Henry Ford Health standards and processes.

Skills

Engineering design & debugging

Workflow analysis

IT support

Clinical workflows

Revenue cycle workflows

Education

Associate degree

Bachelor's degree preferred

Tools

Epic accreditation (certification)

Job description

General Summary/Primary Function

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.

General Summary/Primary Function

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.

Education/Experience Required

• Associates Degree / two (2) years of college required; Bachelor\'s degree preferred.
• Requires more than two years of strong experience in one of the following:
• Technical experience:
• Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
• Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

• Clinical experience includes:
• Strong knowledge/experience in clinical workflows and processes.
• Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

• Revenue experience includes:
• Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
• Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

Certifications/Licensures Required

• Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)

Additional Information

• Organization: Corporate Services
• Department: Helios Ambulatory Expense
• Shift: Day Job
• Union Code: Not Applicable