Sr. Application Analyst - Epic | Cheers | Remote

Henry Ford Health System; Detroit (MI); Remote; USD 60,000 - 85,000; Full time

Job summary

A leading healthcare technology solution provider seeks to fill a position focused on the design, implementation, and support of clinical applications. Candidates will play a pivotal role in enhancing patient safety and care quality while also enjoying opportunities for career growth and professional development. Successful applicants will collaborate across departments to foster best practices and innovation in application use.

Benefits

Professional Development Opportunities

Supportive and Collaborative Environment

Qualifications

• Associates Degree or two years of college required; Bachelor's preferred.
• Minimum of two years of experience in technical or clinical roles.
• Strong knowledge of engineering approaches or revenue cycle processes.

Responsibilities

• Design and support clinical or business applications.
• Act as a liaison to departments, promoting best practices.
• Resolve issues and provide customer service.

Skills

Customer Service

Teamwork

Continuous Learning

Education

Associates Degree

Bachelor's Degree

Job description

Employer Industry: Healthcare Technology Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a supportive and collaborative environment across various health system departments
- Engage in meaningful work that enhances patient safety and quality of care
- Contribute to the optimization of clinical and business applications
- Potential for professional development through ongoing training and certification opportunities

What to Expect (Job Responsibilities):
- Design, implement, and support clinical or business applications, ensuring effective integration and alignment
- Act as a liaison to various departments, promoting best practices and process improvements
- Resolve issues escalated through Help Desk and provide high-level customer service
- Collaborate with teams to develop unified approaches to application build and support processes
- Stay current with technology capabilities and participate in major version upgrades

What is Required (Qualifications):
- Associates Degree or two years of college required; Bachelor's degree preferred
- Minimum of two years of experience in technical, clinical, or revenue cycle functions
- Strong knowledge of engineering approaches, clinical workflows, or revenue cycle processes
- Epic accreditation or certification in designated application required within six months of hire
- Exceptional customer service skills and commitment to teamwork and diversity

How to Stand Out (Preferred Qualifications):
- Demonstrated experience with IT solutions in a clinical or revenue cycle setting
- Knowledge of state-of-the-art engineering approaches in application design and support
- Familiarity with various health system processes and interdependencies
- Ability to articulate examples of workflows and processes from previous experiences
- Open to continuous learning and adaptability to new technologies

#HealthcareTechnology #ClinicalApplications #CareerGrowth #CustomerService #TeamCollaboration

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