Sr. Analyst, Workers' Compensation

Great Lakes Cheese, Inc; Kentucky; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Great Lakes Cheese, Inc. is seeking a Workers’ Compensation Specialist to oversee the company-wide program across all locations. You will coordinate injury reporting, transitional work, and claim handling in partnership with HR, EHS, and plant management.

This role requires building relationships with TPAs and MCOs to meet organizational objectives. You will monitor claims data, analyze trends, and manage the full life cycle of claim files, including payments and settlements, while staying

Qualifications

• Strong verbal and written communication across all levels of the organization.
• Solid negotiation skills with ability to make informed decisions independently.
• Experience administering workers’ compensation claims in a multi-state environment.

Responsibilities

• Administer the GLC workers’ compensation program across all locations and functions.
• Collaborate with HR, EHS and plant management on claim administration and transitional work programs.
• Interact with TPAs and MCOs to ensure proper handling of claims.
• Communicate effectively and build cross-functional relationships with HR, EHS, and Operations.
• Schedule and participate in claim conferences to discuss strategy, reserves, and settlement authority.

Skills

Communication skills

Negotiation

Decision making

Education

Bachelor’s degree in HR / Occupational Safety or related field

High school diploma + 6 years workers’ comp experience

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

This role will support the entirety of the business locations as it relates to the review and support of all workers’ compensation claims. You will work to reduce the risk of loss to the organization through oversight and management of workers’ compensation claims, policies, programs, and procedures.

Job Responsibilities

• Administer the GLC workers’ compensation program across all GLC locations and business functions.
• Collaborate with Human Resources, EHS and plant management on workers’ compensation claim administration, including injury reporting, and transitional work programs.
• Interact with workers’ compensation third party administrators (TPAs) and managed care organizations (MCOs) to ensure proper handling of claims that align with organizational and plant objectives.
• Communicate effectively and build cross-functional relationships with Human Resources, EHS, and Operations.
• Schedule and participate in claim conferences to discuss strategy, reserves, and settlement authority and communicate these decisions internally, as necessary.
• Collaborate with GLC Corporate Attorney and workers’ compensation claim counsel on high-risk or litigated claims.
• Collaborate with Human Resources when employee has additional claims that may overlap with workers’ compensation claim.
• Communicate workers’ compensation losses as well as perform analysis to determine trends in workers’ compensation claims.
• Manage all aspects of the claim file including reviewing for accuracy and ensuring payment for all bills and settlements.
• Work cross functionally with various GLC locations to administer and streamline policies and procedures related to workers’ compensation, including Transitional Work Programs.
• Compare current policy/procedures to current regulations and best practices across the industry.
• Monitor plant application of workers’ compensation practices and state law.
• Attend ongoing training related to workers’ compensation, including captive insurance and state monopolistic insurance programs.
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures
• All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned.

Required Education and Experience

• Bachelor’s degree in Human Resources, Occupational Safety, related field or high school diploma and 6 years of experience administering workers’ compensation claims.
• 2 years of workers’ compensation claims management in a multi-state environment.
• Knowledgeable as it relates to ADA and FMLA interaction with workers’ compensation cases.
• Strong verbal and written communication skills across all hierarchical levels.
• Strong negotiation skills with ability to make confident and informed decisions independently.
• Strong proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Must be legally authorized to work for a company in the U.S. without sponsorship both now and in the future.
• Domestic travel up to 20%; Based on business needs.

Preferred Education and Experience

• 2-4 years of experience
• Experience working with a captive insurance program.
• Experience in handling claims in a food-manufacturing environment.

Working Conditions

• Work is performed in an office setting.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.