Sr Analyst- Supply Chain Functional Process Owner

Milwaukee Tool; Milwaukee (WI); On-site; USD 100,000 - 150,000; Full time

Job summary

Milwaukee Tool is seeking a Sr Analyst- Supply Chain Functional Process Owner to partner with IT Solution Delivery, capturing requirements from end users and guiding Oracle-related upgrades and training across supply chain and manufacturing teams.

The role serves as the bridge between IT and business units, leading requirements gathering, process design, testing, and rollout of new functionality, with travel up to 25% as needed.

Qualifications

• Bachelor’s degree in business or related field with 5 years of Lean/Continuous Improvement experience.
• Experience in manufacturing supply chain planning and ERP/WMS/CMMS systems.
• Excellent oral and written communication skills; ability to train and coach.

Responsibilities

• Support a functional process owner for Oracle or critical systems responsibilities.
• Lead requirements gathering, configuration decisions, and documentation of processes.
• Create and implement comprehensive test plans for quarterly releases.
• Conduct Oracle training for new hires and rolling out new functionality.
• Liaise with IT Solution Delivery to vet options and drive improvements.
• Drive change management and ensure alignment for ERP changes impacting supply chain.
• Provide ongoing system guidance and knowledge dissemination to SMEs.
• Travel up to 25% as needed.

Skills

System design

Requirements gathering

Documentation

Testing/QA

Training delivery

Stakeholder communication

Change management

Travel readiness

Education

Bachelor’s degree in Business, Supply Chain/Logistics, Operations Management, Industrial Engineering

Tools

Oracle EBS/Cloud

ERP/WMS/CMMS

Project management tools

Job description

Job Description:

The Sr Analyst- Supply Chain Functional Process Owner is the business partner with IT Solution Delivery with communication of requirements/challenges related to the system from end users in Supply Chain areas, vetting out options for solutions in partnership with IT, creates test plans, tests solutions, and rolls out training of the solution/new functionality to the business teams. This role is the bridge between IT Solution Delivery and Supply Chain functions on exploration of functionality with Oracle as well as testing out quarterly upgrades. The individual also must possess the ability to clearly communicate to stakeholders/project managers, drive change management across the supply chain/manufacturing teams, and effectively train individuals in supply chain/impacted departments.

Your Role on Our Team:

• Support a functional process owner for all the key responsibilities within an Oracle module or critical system

You’ll be DISRUPTIVE through these duties and responsibilities

• System Design and Performance Optimization: lead the strategic oversight of critical systems, including Oracle and other foundational components that are integral to our daily processes. Partner with IT to ensure consistent system performance. Drive continuous enhancement, guaranteeing that our systems align with business objectives and contribute to our operational excellence.
• Requirements Gathering and Configuration: actively engage with business users to gather requirements and understand their needs. Armed with this information, they will make informed configuration and parameter setting decisions that align our systems with business objectives.
• Documentation and Process Flows: document process flows, configuration decisions, integrations between systems and overall system design choices (within Oracle system & other critical systems). This documentation will not only serve as a reference but also aid in knowledge dissemination across the organization. Creation of the initial work instructions for new functionality or initial start up of group or employees onto Oracle or another critical system
• Test Plan Creation and Implementation: create comprehensive test plans to validate quarterly releases and incremental functionality. Ensure that new features and functionalities are seamlessly integrated and thoroughly tested.
• Training and Knowledge Dissemination: conduct general Oracle training sessions for new hires, roll out new functionality from quarterly releases to end users, and provide refresher training to existing team members, fostering a skilled and knowledgeable workforce. Business users/SMEs will be responsible for ongoing maintenance of job specific work instructions.
• Partnership with IT Solution Delivery: vetting through solution options for gaps, complete testing for quarterly releases, adjust scheduled job plans as needed and discovering new technologies/continuous improvements requests for idea/enhancements into the cloud applications.
• Drive business alignment, testing, & implementation on large configuration changes in ERP impacting the Supply Chain/Manufacturing functions (new org creation, product categories moving between manufacturing plants, changes in distribution strategies, calendar management, plan options, & role design)
• Support and Issue Resolution: liaison with IT, ensuring that any system-related issues are promptly addressed and resolved.
• Systems Expertise: go-to resources for functional groups seeking guidance and answers related to the system. They will partner with business specific SMEs to ensure individual teams have the necessary knowledge to work in the system efficiently.
• Periodic travel may be required up to 25%

The TOOLS you’ll bring with you:

• Bachelor’s degree in Business, Supply Chain/Logistics, Operations Management, Industrial Engineering with 5 years of business experience, or equivalent years of directly related experience in Lean/Continuous Improvement role
• Manufacturing industry experience in demand planning, supply planning, capacity planning, master scheduling, procurement, inventory control role or maintenance
• Understanding of ERP, WMS, or CMMS
• Previous facilitator/coaching exposure/project participation where problem solving, process development and/or behavior change methods and tools have been used
• Ability to manage multiple concurrent project teams with time constraints
• Must have oral and written communications skills for presentations to all levels of customer and management

Other TOOLS we prefer you to have:

• Oracle EBS or Cloud experience
• CPIM certification
• Lean Six Sigma Training
• Proficiency in project management tools or project management certification