Sr. Analyst, Plan Admin

Ohiox; Hyde Park Township (IL); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading financial services company is seeking a Senior Analyst to enhance retirement plans and ensure quality service. The ideal candidate will leverage their expertise in retirement plans, support complex processes, and maintain strong client relationships in a hybrid work environment.

Benefits

Medical/Dental/Vision

Life Insurance

Disability Coverage

Paid Time Off

401(k) with company match

Pension Plan

Business Casual Attire

Qualifications

• At least three years of related experience in financial services and retirement plans.

Responsibilities

• Handle complex processing and support quality checks of work.
• Administer basic plans and prepare participant loan documents.
• Provide training and onboarding for new hires.

Skills

Communication

Data Analysis

Decision-Making

Education

Undergraduate studies in technical or business administration

Job description

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role offers the opportunity to leverage your expertise in retirement plans and underwriting, while working with multiple systems to deliver high-quality results. You'll be instrumental in handling complex processes, supporting quality checks, and ensuring documentation is in good order, all while contributing to the success of our team and clients.

Hybrid Work Schedule with in-office expectations.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

It is our intention to fill this role in Columbus, Ohio or Scottsdale, Arizona. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered.

(Internal Use Only) Compensation Band: E2

#LI-YA1

Job Description Summary

Our work helps people retire more successfully, with products and services that support the financial well-being of retirement plans and their participants. With strong teamwork and an outstanding culture, we combine technical expertise with relationship management to create better futures for these plans. If you are ready to put your knowledge of financial products and services to use, can anticipate and solve challenges, and provide outstanding customer service, we want to know more about you!

As a Senior Analyst, you'll maintain relationships by working with a variety of customers on ongoing plan maintenance for existing business. You will review various Nationwide forms to ensure proper order and manage several different internal systems.

Key Responsibilities:

1. Handle complex/exception processing, support quality checks of work, and prepare and submit plan agreements and regulatory forms needed. Key contractual tasks may include agreement or compensation changes to plans.
2. Create and upload annual plan reviews (APR), regulatory fee disclosure notices, census packet generation/distribution, file plan IRS extensions, create amendment paperwork, prepare highlights for enrollment kits, vesting files, or termination processing underwriting notices.
3. Administer basic plans by completing periodic valuations, compliance testing, participant benefit statements, resolving benefits amounts, and preparing participant loan documents, along with developing amortization and repayment schedules.
4. Act as the gatekeeper of customer emails and route them to the appropriate locations. Provide backup email coverage as needed.
5. Assist in creating products to be delivered directly to clients, identifying, prioritizing, and delivering workflow, service, and technology solutions.
6. Coordinate standard monthly and quarterly reporting, and provide ad hoc reporting for larger cases.
7. Assist in identifying business needs, service requirements, key issues, alternative solutions, and resources for clients and the business.
8. Manage a specific process or function within the unit.
9. Provide training and onboarding for new hires, participate in continuous improvement activities, and represent the team on project initiatives.
10. Conduct research, perform quality control functions, and handle project work.

Additional responsibilities may be assigned as needed.

Reporting Relationships: Reports to Operations Division Manager or Unit Manager. Does not have direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in technical, business administration, or related fields preferred.

License/Certification/Designation: Participation in or attainment of technical coursework such as LOMA, FLMI, CLU, ChFC, FALU, or HIAA preferred. Some roles may require FINRA Series 6 license.

Experience: At least three years of related experience, including financial services and retirement plans.

Knowledge, Abilities, and Skills: Knowledge of public sector retirement plans or financial services, intermediate digital literacy, strong communication skills, data analysis, decision-making skills, and the ability to develop and maintain strong collaborative relationships. Ability to lead multiple tasks and projects, evaluate issues thoroughly, and generate viable solutions.

Other criteria, including leadership skills, competencies, and experiences, may take precedence. Staffing exceptions require approval from the hiring manager and HR Business Partner.

Values: Demonstrates Nationwide Values consistently.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment.

ADA: The statements describe principal and essential functions. Specific circumstances may vary.

Benefits

We offer a range of benefits, including medical/dental/vision, life insurance, disability coverage, paid time off, holidays, 401(k) with company match, pension plan, business casual attire, and more. Click here to learn more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to an inclusive culture. Discrimination and harassment are prohibited.

Note to Employment Agencies:

We value our partnerships. Unsolicited resumes from agencies will not be accepted without a signed agreement. No fee will be paid for candidates hired through such means.