Sr Analyst, Online Business Analytics

Home Depot; Georgia; On-site; USD 90,000 - 120,000; Full time

Job summary

Home Depot is seeking a Sr Analyst, Online Business Analytics to lead the design and execution of the Homedepot.com web analytics strategy. You will analyze online and offline data to assess site performance, capacity, and customer behavior, driving improvements in experience and conversion.

You will collaborate with multiple departments to translate data into actionable recommendations, develop weekly dashboards for management, and guide initiatives for web analytics and channel growth.

Qualifications

• Minimum 5 years of professional analytics or business analysis experience.
• Proficiency in Excel and Access for modeling.
• Strong communication and interpersonal abilities.
• Ability to collaborate across departments.
• Experience with statistical methods applied to business challenges.

Responsibilities

• Provide analytical insight on business performance across departments.
• Research business trends and customer behavior to identify website opportunities.
• Analyze web analytics and offline data to evaluate site performance.
• Create weekly Web Analytics dashboards for management and teams.
• Lead new programs and initiatives for the Web Analytics Team.
• Develop and communicate web analytics strategy to the Specialty Channel.

Skills

Analytical thinking

Attention to detail

Self-starter

Communication skills

Interpersonal skills

Teamwork

Problem solving

Education

Bachelor's degree in related field

Tools

Excel

Access

Job description

Position Purpose:

The Sr Analyst, Online Business Analytics leads the design and implementation of the Homedepot.com web analytics strategy. In this position, you will analyze web analytics data as well as other offline data to evaluate site performance (capacity, customer experience, fall out points, etc.).

You will collaborate with various departments to design and execute a fact-based continuous improvement / channel growth strategy using online and offline data analysis.

The Sr Analyst, Online Business Analytics works with the Analysts to analyze online data using various analytical tools to uncover trends and provide insight that will maximize HomeDepot.com online marketing efforts, as well as overall business objectives. You will work with the Analysts to research and analyze business trends and customer behavior data to identify opportunities for website enhancements and new internet marketing initiatives. You will analyze and understand the key drivers of performance related to Homedepot.com's online objectives. You will analyze and provide insight on the HomeDepot.com website(s) traffic and conversion. Finally, you will work with the Analysts to provide weekly Web Analytic dashboards to Management and the supporting teams.

Key Responsibilities:

• 20% Work with other departments providing analytical insight on business performance.


• 20% Research and analyze business trends & customer behavior data to identify opportunities for website enhancements.


• 20% Analyze web analytics data as well as other offline data to evaluate site performance.


• 10% Work with the Web Analyst to provide weekly Web Analytic dashboards.


• 10% Takes the lead on new programs and initiatives for Web Analytics Team.


• 10% Provide web analytics strategy to Specialty Channel.

Direct Manager/Direct Reports:

• Reports to Sr Manager


• Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


• No travel Required

Minimum Qualifications:

• Must be eighteen years of age or older.


• Must be legally permitted to work in the United States.


• Responsible for helping others and providing on-the-job training or guidance


• Demonstrated business/financial modeling capabilities with tools such as Excel and Access


• Demonstrated skills in applying statistical analysis principles to business challenges


• Demonstrated communication and interpersonal skills


• Demonstrated ability to work well with others


• Strong analytical skills with attention to detail; self-starter

Preferred Qualifications:

• Prior Business Analyst roles


• Analytical skills


• Presentation skills


• Strong communication skills


• Strong people skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented


• Collaborates


• Drives Engagement


• Communicates Effectively


• Customer Focus


• Drives Results


• Manages Conflict

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.