Sr. Analyst, Innovation and Solutions

Carnival Cruise Line; Miami (FL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

On-site fitness center

Employee cruise discounts

Tuition reimbursement

Job summary

Carnival Cruise Line seeks a Sr. Innovation & Solutions Analyst to support complex global sourcing and supply chain initiatives through solution design, AI and automation, analytics and structured project execution across multiple brands.

This role sits in Global Sourcing & Supply Chain Technology and Solutions, partnering with business stakeholders to define problems, translate requirements, analyze data, and implement solutions.

Qualifications

• Bachelor’s degree in a related field is required.
• 4+ years as a business analyst or equivalent with driving results.
• Experience with sourcing and supply chain apps like Coupa, Ariba, and Docusign.

Responsibilities

• Analyze business needs and design practical solutions.
• Lead end-to-end initiatives with minimal supervision.
• Configure integrations, automate workflows, and apply AI capabilities.
• Develop solution documentation and support change management.
• Support testing, deployment, and user acceptance testing.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile / project management

Data visualization

SQL

Communication

Problem solving

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Finance, Supply Chain, or related field

Tools

Coupa

Ariba

Docusign

Power BI

Power Platform

Automation tools

AI/Automation tooling

Job description

The Sr. Innovation & Solutions Analyst is an individual contributor responsible for supporting complex global sourcing and supply chain initiatives through solution design, AI and automation, analytics and structured project execution across multiple brands.

This role is part of Global Sourcing & Supply Chain Technology and Solutions team partnering with business stakeholders to define business problems, translate requirements into practical solutions, conduct analysis, and implement solutions.

The role owns small to medium initiatives end-to-end, from problem definition and requirements gathering through solution design, testing, deployment, adoption, and continuous improvement. It applies technical, analytical and project management capabilities to improve sourcing and supply chain processes, reporting, data handling, and decision support.

The role operates with supervision but requires strong self-governance, stakeholder management, and execution skills. It serves as a bridge between business needs and technology-enabled solutions, using established frameworks, systems, and governance while identifying opportunities to improve efficiency, scalability, and user experience.

Essential Functions:

• Business Analysis & Solution Design

• Act as the Subject Matter Expert in various Sourcing and Supply Chain applications like Coupa (Sourcing, Supplier Management, CSO, AIC, CLM), Ariba CLM, Docusign

• Engage with business users to document business requirements, user needs, process flows, and success criteria using standardized approaches

• Implement the solution which could involve configuration changes, integrations, automation workflows and AI Agents

• Identify opportunities to promote adoption of existing solutions, AI capabilities, automation, and data solutions to address business needs

• Develop and maintain solution documentation and support release/change management activities

• AI, Automation & Process Improvement

• Identify and prioritize opportunities to apply AI and automation across sourcing, supply chain, analytics, reporting, and operational workflows

• Design and implement small to medium automation solutions that reduce manual effort, improve consistency, and accelerate execution

• Automate repeatable activities such as data preparation, reporting, bid analysis, intake processes, workflows, and recurring refreshes

• Develop reusable templates, scripts, prompts, and workflows and support pilots through adoption and scale

• Continuously evaluate processes, systems, and user feedback to identify and implement practical improvements

• Application/Platform Administration

• Manage and administer applications like Coupa, Ariba along with Power BI/Power Platform environments

• Promote resources from lower environments to the production environment

• Manage user access across applications and platforms

• Testing, Deployment & Application Support

• Develop and execute unit and UAT test plans and scripts for cross-team solutions

• Coordinate end-user testing, defect tracking, issue resolution, and readiness for deployment

• Provide Level 1-2 support for assigned applications, analytics solutions, automations, and workflows

• Support data loads, recurring data refreshes, release activities, training materials, and change management

• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Finance, Supply Chain, or related field

• 4+ years of experience as a business analyst, systems analyst, solutions analyst, project analyst, or equivalent role with a track record of driving results

Knowledge, Skills, and Abilities:

• Experience supporting sourcing, supply chain application suites like Coupa, Ariba, Docusign

• Strong experience gathering and translating business requirements into practical solutions

• Experience owning workstreams or projects end-to-end with limited supervision

• SQL or data querying experience at intermediate to experienced level

• Experience with data visualization tools such as Power BI, Tableau, or similar

• Experience with automation tools like Power Automate, scripting, workflow tools, or similar technologies

• Experience using AI-enabled tools for analysis, reporting, summarization, workflow improvement, process automation

• Experience with UAT, defect tracking, release/deployment, change management, and application support

• Demonstrated project management or Agile experience, including managing milestones, dependencies, risks, and stakeholders

• Strong communication, organization, stakeholder management, and ability to influence without direct authority

• Python, Java, JavaScript, HTML/CSS, or other programming experience is a plus

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:

• Cost-effective medical, dental and vision plans

• Employee Assistance Program and other mental health resources

• Additional programs include company paid term life insurance and disability coverage

• Financial Benefits:

• 401(k) plan that includes a company match

• Employee Stock Purchase plan

• Paid Time Off

• Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

• Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

• Other Benefits

• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

• Personal and professional learning and development resources including tuition reimbursement

• On-site Fitness center at our Miami campus

Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

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