Sr. Analyst, Growth Program Operations

LPL Financial LLC; Fort Mill (SC, FL); On-site; USD 82,000 - 137,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Job summary

LPL Financial is seeking a Senior Analyst, Growth Program Operations, to drive the run-the-business engine for advisor referral and partnership programs. You’ll scale operations, manage onboarding, and ensure high service levels as the advisor base grows.

In this role you’ll coordinate with Compliance, Licensing, Onboarding, and Compensation teams, track performance metrics, and optimize processes to deliver repeatable results for our clients and partners.

Qualifications

• Bachelor’s degree in a related field is required.
• 3–6 years of experience in program management, business operations, or a related role.
• Experience supporting advisor-facing or client-facing programs is preferred.

Responsibilities

• Run the day-to-day operations for the advisor referral program, including the shared inbox, advisor inquiries, and issue resolution at scale.
• Support onboarding and ongoing management for a larger base of participating advisors and referral partners.
• Coordinate execution and facilitate alignment across partner teams (Compliance, Licensing, Onboarding, Compensation) as volume grows.
• Track and resolve expectations and escalations, coordinating with the right partners and closing the loop with advisors.
• Protect service quality by maintaining consistent levels of service and advisor experience as programs scale.
• Maintain reporting on volumes, turnaround times, and recurring issues, and flag gaps early.

Skills

MS Office

Excel

PowerPoint

PowerBI

Written communication

Verbal communication

Education

Bachelor’s degree in Business, Finance, Operations, Strategy, or related field

Tools

PowerBI

MS Office

Job description

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting‑edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

This role sits in our Strategic Growth Solutions team, which designs and scales the programs that power advisor growth at LPL. As Senior Analyst, Growth Program Operations, you are the run‑the‑business engine behind our advisor referral and partnership programs. As these programs take on a larger advisor base, you are the primary capacity lever that keeps service levels high and advisor experience consistent, while helping turn a growing volume of requests into cleaner, more repeatable operations.

Responsibilities

• Run the day‑to‑day; Own daily operations for the advisor referral program, including the shared inbox, advisor inquiries, and issue solution, at expanded scale
• Support onboarding and ongoing management for a significantly larger base of participating advisors and referral partners
• Coordinate execution; Facilitate alignment and communication across partner teams (Compliance, Licensing, Onboarding, Compensation) as volume increases, keeping cases moving and clean
• Track and resolve expectations and escalations, pulling in the right partners and closing the loop with advisors
• Protect service quality; Serve as the primary capacity lever that keeps service levels and advisor experience consistent as the programs scale
• Maintain reporting on volumes, turnaround times, and recurring issues, while flagging process gaps early so they can be fixed before they compound

Requirements

• Bachelor’s degree in Business, Finance, Operations, Strategy, or related field
• 3 - 6 years of experience in program management, business operations, or a related role, including ideally supporting advisor‑facing or client‑facing programs
• Strong organizational skills and proven comfort owning day‑to‑day operational workflows at volume
• Experience coordinating across functions (e.g., compliance, operations, onboarding) to move work to completion
• Solid analytical skills and proficiency in MS Office (Excel, PowerPoint); PowerBI a plus
• Clear written and verbal communication, including advisor‑facing communication
• Working knowledge of the wealth management industry and the needs of financial advisors

Preferred qualifications

• Experience with referral, solicitor, partnership programs, or other advisor‑facing programs in financial services
• Familiarity with the compliance‑sensitive processes such as compensated referrals
• Track record of improving or streamlining processes as volume grows
• Pay Range: $82,091.00 - $136,784.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor‑mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

For further information about LPL, please visit www.lpl.com.

Additional Information

• Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].
• EEO, EAC 5.19.26 LPL Financial is the nation’s largest independent broker-dealer.* Our company is widely known for its financial strength, exceptional service, and favorable industry reputation among financial professionals. To understand who we are, it’s important to know our core belief: financial guidance is a fundamental need for everyone. LPL Financial creates the space to let you do what you do best – create personal, long‑term client relationships that turn financial aspirations into realities.

* As reported by Financial Planning magazine, June 1996-2019, based on total revenue.

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