Sr. Analyst Digital Experience Readiness

1114 Target Enterprise Inc; Minneapolis (MN); Hybrid; USD 73,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target in Minneapolis seeks a Digital Operations professional to enhance the guest experience across the full order journey, partnering with Commercial, Store Operations, Fulfillment and Digital & Revenue teams to drive high-visibility launches.

The role demands 3-5 years of omni-channel retail experience, data-driven insights, and strong project management and communication skills to ensure on-time, accurate launches in a fast-paced digital environment.

Qualifications

• 3-5 years of omni-channel retail experience across core business or operational roles.
• Experience using data to monitor progress, assess risk and develop insights into stories.
• Proven project management skills leading cross-functional partners to timelines and on-time execution.
• Excellent cross-functional communicator who can align enterprise partners, surface risks early and drive solutions.
• Curious, self-starting and able to navigate ambiguous projects with initiative.
• Strong critical thinking, problem-solving with a guest-centric mindset.
• Proficiency with Microsoft Excel and PowerPoint.

Responsibilities

• Develop and maintain cross-functional relationships across enterprise teams for brand/item launches.
• Lead meetings to drive visibility, clarity and alignment for high-visibility launches.
• Mentor partners and discuss tactics to mitigate guest friction and ensure on-time launches.
• Collaborate with digital product teams to prep guest experience for launches and document friction.
• Coordinate with global partners on event strategy and management.
• Identify readiness risks and activate contingency plans for launches.
• Provide readiness communication to stakeholders for high-visibility moments.

Skills

Omni-channel retail experience

Data-driven decision making

Cross-functional collaboration

Project management

Excel

PowerPoint

Communication skills

ChatGPT

Copilot

Tools

ChatGPT

Copilot

Job description

The pay range is $73,000.00 - $132,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Working within the Digital Operations team, your mission will be to improve the Digital Guest Experience across the entire guest journey from pre-purchase to post purchase and across all fulfillment channels. Our team leverages qualitative and quantitative data and insights to influence and collaborate with enterprise partners, problem solve against the Digital guest friction moments, and advance work that will increase guest joy.

Key responsibilities

• Develop and maintain strong relationships with teams across the enterprise such as Commercial (Inventory Management, Buying and Planning), Store Operations, Fulfillment Operations and Digital & Revenue partner teams.
• Key responsibilities will include leading cross-functional meetings to drive visibility, clarity and alignment for high visibility brand/item launches.
• Some examples include training and mentoring new cross-functional partners, discussing high velocity playbook tactics and historical events to proactively mitigate guest friction and steering our operational plans to health to deliver on‑time and accurate launches
• Collaborate with digital product teams to ensure all aspects of the experience are ready for the guest at the time of launch and document guest friction across platforms to influence future enhancements needs in our experiences
• Onboard and collaborate with global partners in Target in India on event strategy and management
• Analyze coming soon signals to identify readiness risks and activate contingency plans
• Mitigate guest purchasability defects by providing expertise and insights to partner teams to align publish dates and ensure eligibility and availability pre-launch.
• Identify high velocity process opportunities and drive improvements within the team and with cross-functional partners
• Ability to lead without authority and provide experience readiness communication to key stakeholders and leadership for high visibility moments
• In this role you will develop expertise in the many teams involved and what it takes to care for the most important enterprise events that matter to our guests and deliver groundbreaking results in a digital channel that is fast-paced and ever-changing.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you

• 3-5 years of omni-channel retail experience, in either core business or operational roles
• Experience with leveraging data to monitor progress, analyze risk, and develop insights into stories
• Proven project management skills leading cross-functional partners through timelines, accountability, and on‑time execution
• Exceptional cross-functional communicator who can align enterprise partners, surface risks early, drive solutions and tailor communication across levels
• Curious and a self-starter, even in the most ambiguous of projects
• Excellent critical thinking and problem-solving skills, with Guest‑centric mindset
• Ability to learn and iterate in a fast‑paced environment while maintaining high levels of role execution
• Proficiency with Microsoft Excel and PowerPoint required.
• Experience with Item (LaunchPad), Inventory (IMA), Fulfillment (GFC), Greenfield, and AI tools (ChatGPT, Copilot) are a plus.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

Our Benefits We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.