Sr AI Strategy Manager- Customer Experience Strategy

T-MOBILE USA, Inc.; Town of Texas, San Francisco (WI, CA); On-site; USD 98,000 - 179,000; Full time

Job summary

A leading company in telecommunications is seeking a Sr AI Strategy Manager to drive the success of AI-powered products. This role involves strategic problem-solving, data analysis, and collaboration across teams to enhance customer experiences and business growth. Candidates should have a strong background in strategy and project management, with a Bachelor's degree required and a Master's preferred.

Benefits

Health insurance

401(k)

Stock plans

Paid time off

Parental leave

Tuition assistance

Qualifications

• 7-10 years in strategy, problem solving, data analysis, and project management.
• Experience in consulting, corporate strategy, or investment banking is a plus.

Responsibilities

• Lead strategic vision, analyze data, and develop insights for AI-driven products.
• Manage projects and communicate effectively across teams.
• Create executive presentations and influence leadership decisions.

Skills

Strategic problem framing

Financial modeling

Project management

Communication

Data analysis

Understanding of wireless/telecom industry

SQL knowledge

Education

Bachelor's Degree in relevant fields

Master's Degree preferred

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive a competitive base salary and benefits, including stock grants, employee stock purchase plan, 401(k), and access to financial coaching. We are committed to being UNSTOPPABLE for our employees!

Location:

Overland Park, KS is strongly preferred. Bellevue, WA, and Frisco, TX will also be considered.

Job Overview

The Sr AI Strategy Manager is responsible for leading the success of T-Mobile's AI-powered products, platforms, and experiences. This involves identifying opportunities based on customer needs, technical feasibility, business goals, funding, and stakeholder leadership.

This role requires strategic problem-solving, data analysis, cross-functional collaboration, and effective communication with leadership. The manager will build strategies for AI platforms that enhance customer experience and drive business growth.

Job Responsibilities

1. Lead strategic vision, analyze data, and develop insights and recommendations for AI-driven products.
2. Manage projects, foster partnerships, and communicate effectively across teams.
3. Create executive presentations and influence leadership decisions.
4. Build financial models and perform scenario analysis to support decision-making.
5. Mentor junior team members and stay updated on industry trends.

Education and Work Experience

• Bachelor's Degree in relevant fields required; Master's preferred.
• 7-10 years in strategy, problem solving, data analysis, and project management.
• Experience in consulting, corporate strategy, or investment banking is a plus.

Knowledge, Skills, and Abilities

• Strategic problem framing and business acumen.
• Financial modeling and analysis skills.
• Project management and communication skills.
• Understanding of wireless/telecom industry and SQL knowledge preferred.

Additional Requirements

• At least 18 years old and authorized to work in the US.
• Travel required.

Compensation and Benefits

Base pay range: $98,900 - $178,400. Bonus target: 20%. Benefits include health insurance, 401(k), stock plans, paid time off, parental leave, tuition assistance, and more.

Equal Opportunity Employment

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion. For accommodations during the application process, contact [e-mail].