Sr AI Product Owner

Blue Cross Blue Shield of Massachusetts; Boston (MA); On-site; USD 138,870 - 169,730; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision insurance

401(k)

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts is seeking a Senior AI Product Owner to lead AI engineering teams. The successful candidate will guide technical direction, ensuring well-architected and scalable AI solutions. This role is critical for delivering impactful products and mentoring a team of engineers.

Applicants should possess a Bachelor’s degree in Computer Science and over six years of relevant experience in machine learning, deep learning frameworks, and technical leadership.

Qualifications

• 6+ years of hands-on experience in machine learning and deep learning frameworks.
• 3+ years of experience developing agentic solutions and strong knowledge of cloud services.
• Proven experience overseeing technical design and implementation of complex AI agent components.

Responsibilities

• Guide and mentor a team of AI Engineers in coding standards.
• Lead the design and implementation of complex AI components.
• Collaborate with Product Owners to ensure on-time delivery of features.

Skills

Machine Learning

Deep Learning

Technical Leadership

Code Review

Problem Solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

TensorFlow

PyTorch

scikit-learn

AWS

Azure

Google Cloud

Docker

Kubernetes

Job description

About the Role

Blue Cross Blue Shield of Massachusetts is looking for a Senior AI Product Owner to guide one or more of our high-performing AI engineering teams. In this role, you will be a hands‑on leader, combining deep technical expertise with strong mentorship skills to drive the development of our cutting-edge agentic AI framework. You will be responsible for the technical direction, delivery, and quality of your team's work, ensuring that our AI solutions are well‑architected, scalable, and robust.

This is a critical role for a highly experienced AI engineer who is passionate about building innovative solutions and mentoring a team of talented engineers. You will be at the heart of our AI initiatives, ensuring that we maintain engineering excellence while delivering impactful products.

This role is eligible for our Flex Persona for candidates local to our Boston, MA office.

What You’ll Do

• Provide Technical Leadership: Guide and mentor a team of AI Engineers, ensuring adherence to architectural best practices, coding standards, and engineering excellence.
• Oversee Solution Design: Lead the detailed technical design and implementation of complex AI agent components, Generative AI integrations, and the underlying infrastructure.
• Drive Team Delivery: Collaborate closely with Product Owners to refine technical requirements, estimate efforts, and ensure the timely and high‑quality delivery of AI features.
• Ensure Code Quality: Establish and enforce rigorous code review processes to ensure code quality, security, and maintainability.
• Solve Complex Technical Problems: Serve as the primary technical escalation point for your team, troubleshooting complex issues and guiding resolutions.
• Mentor and Develop Talent: Actively coach and mentor AI Engineers, helping them grow their technical skills and understanding of agentic architectures.
• Evaluate New Technologies: Assess new tools, libraries, and frameworks that can improve your team's efficiency and capabilities.

What You’ll Bring (Required Qualifications)

• A Bachelor's degree in Computer Science, Technology, or a related field.
• 6+ years of hands‑on experience in machine learning and deep learning frameworks such as TensorFlow, PyTorch, and scikit‑learn.
• 3+ years of hands‑on expertise in developing agentic solutions, with strong knowledge of cloud services (AWS, Azure, Google Cloud) and MLOps tools (Docker, Kubernetes).
• Proven experience overseeing the technical design and implementation of complex AI agent components.
• Hands‑on experience designing and developing AI agents that leverage Retrieval Augmented Generation (RAG) architectures and fine‑tuning techniques.
• Proven expertise in managing the performance, scalability, and reliability of AI models in production.
• Excellent communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Demonstrated experience conducting code reviews, leading knowledge‑sharing sessions, and making critical decisions on technologies and frameworks.

What Will Make You Stand Out (Preferred Qualifications)

• Experience in Linux/Unix scripting.
• Experience working with multiple cloud platforms (AWS, GCP, Azure).
• Solution Architect Associate certifications, preferably in GCP or AWS.

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above.

Location

Boston

Time Type

Full time

Salary Range

$138,870.00 - $169,730.00

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees. This job is also eligible for variable pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs and affordability.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.