Sr. AI Delivery & Operations Engineer

Vizient; Irving (TX); On-site; USD 102,000 - 179,000; Full time

Job summary

Vizient is seeking a senior software engineer to anchor an AI delivery squad, guiding end-to-end engineering, deployment, and operational support of enterprise AI solutions.

You will design, build, and support AI-powered applications, agentic workflows, and reusable AI capabilities, collaborating with software engineers, AI architects, product leaders, and business stakeholders in a governance-first healthcare environment.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 5+ years of professional software engineering with API, CI/CD, deployment automation.
• Hands-on experience building production AI apps with post-deployment monitoring.
• Strong Python proficiency and enterprise-grade software development.
• Experience with LLMs and platforms like OpenAI, Azure OpenAI, Anthropic, Gemini.
• Cloud-native development, containers, observability, and production support.
• Regulated environments with data governance and security.

Responsibilities

• Design, develop, test, deploy, and support enterprise AI applications and AI-powered APIs.
• Provide technical leadership as the primary contributor for the AI delivery squad.
• Build reusable AI Factory capabilities and platform components.
• Develop AI quality engineering capabilities, including testing and drift detection.
• Support AI Operations (AIOps) and LLMOps with observability and incident response.
• Collaborate with partners to evaluate designs and expand internal AI engineering capabilities.
• Support synthetic data initiatives and governance-first practices in healthcare environments.

Skills

Python

API development

CI/CD

Deployment automation

Software architecture

LLM development

Cloud-native

Observability

Healthcare compliance

Team collaboration

Education

Bachelor's degree

Job description

Summary

In this role, you will serve as the technical anchor for a focused AI delivery squad, leading the end-to-end engineering, deployment, and operational support of enterprise AI solutions. You will design, build, and support AI-powered applications, intelligent automation solutions, agentic workflows, and reusable AI engineering capabilities that accelerate Vizient's AI Factory strategy. Working closely with software engineers, AI architects, product leaders, and business stakeholders, you will establish engineering standards, delivery patterns, and operational best practices that enable secure, scalable, and reliable AI solutions across the enterprise. This role combines hands-on software engineering, AI application development, AI operations, and platform engineering within a governance-first healthcare environment.

Responsibilities

• Design, develop, test, deploy, and support enterprise AI applications, agentic workflows, retrieval-augmented generation (RAG) solutions, and model-powered APIs throughout the full AI delivery lifecycle.
• Serve as the primary technical contributor for an AI delivery squad, providing technical leadership while driving high-quality, scalable, and maintainable AI solutions.
• Build and enhance reusable AI Factory capabilities, including shared services, engineering frameworks, implementation patterns, and platform components that accelerate enterprise AI adoption.
• Develop and maintain AI quality engineering capabilities, including automated testing, evaluation frameworks, guardrails, structured outputs, drift detection, failure analysis, and continuous performance optimization.
• Support AI Operations (AIOps) and LLMOps through implementation of observability, telemetry, logging, monitoring, incident response, root cause analysis, production support, and operational excellence practices.
• Contribute to deployment automation, CI/CD pipelines, release management, infrastructure automation, and operational processes that enable secure and reliable AI solution delivery.
• Collaborate with internal teams and external implementation partners to evaluate technical designs, establish engineering standards, and expand internal AI engineering capabilities through knowledge sharing and mentoring.
• Support synthetic data initiatives and AI solutions operating within regulated healthcare environments by implementing secure, compliant, auditable, and governance-first engineering practices.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience preferred.
• 5+ years of professional software engineering experience with strong expertise in application architecture, API development, testing, source control, CI/CD, deployment automation, and modern software engineering practices required.
• Hands-on experience designing, developing, deploying, and supporting production AI applications, including post-deployment monitoring, troubleshooting, optimization, and operational support required.
• Strong proficiency in Python and experience building enterprise-grade software solutions using modern development frameworks and engineering best practices required.
• Experience developing AI solutions utilizing large language models (LLMs) and platforms such as OpenAI, Azure OpenAI, Anthropic, Gemini, or comparable AI technologies required.
• Experience with cloud-native application development, containerization, infrastructure automation, observability platforms, logging, monitoring, and production support within enterprise environments required.
• Knowledge of AI engineering concepts including Retrieval-Augmented Generation (RAG), agentic AI, prompt engineering, evaluation frameworks, guardrails, and AI quality engineering preferred.
• Experience working within regulated environments supporting data governance, privacy, security, and compliance, preferably within healthcare or similarly regulated industries, preferred.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills with the ability to thrive in fast-paced, highly collaborative, and evolving technical environments required.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.