Sr. Advisory Solution Consultant - Finance & Supply Chain Solutions

ServiceNow, Inc.; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

ServiceNow, Inc. is seeking a Source-to-Pay Solution Consultant to drive strategies and customer value in procurement solutions. You will build credibility with business and technical buyers, and collaborate with product teams to improve our S2P platform. This role requires strong pre-sales skills and the ability to travel about half the time.

You will work with cross-functional teams to enable sales and articulate ServiceNow’s competitive differentiators in a fast-growing environment.

Qualifications

• 7+ years of Solution Consulting experience in procurement or supplier solutions.
• 5+ years working with procurement or supplier management systems.
• Proven pre-sales skills with effective value messaging.
• Ability to engage executives and technical decision makers.
• Willingness to travel approximately 50% regionally.

Responsibilities

• Lead strategy to establish credibility for ServiceNow’s source-to-pay.
• Create persuasive conversations that elevate our technology.
• Develop enablement programs for sales to communicate value.
• Establish domain and solution expertise for internal and customer engagement.
• Broaden expertise as source-to-pay and finance solutions evolve.
• Collaborate with Product Management to enhance features.
• Share best practices to improve team efficiency.
• Stay current on procurement/finance trends and competitive analyses.
• Communicate ServiceNow value to business and technical buyers.

Skills

AI in procurement

Executive stakeholder communication

Pre-sales skills

Solution consulting

Travel readiness

Cross-functional collaboration

Value storytelling

Tools

ServiceNow Platform

Web technologies

Job description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

As a strategic member of our sales team, you will have a major impact on our success. As a Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value. Connecting with your audience, establishing credibility, and the ability to learn quickly, along with a start-up mentality are essential.

ServiceNow is acquiring new source-to-pay customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

What you get to do in this role:

• Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s source-to-pay solution

• Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace

• Help develop programs that enable our sales colleagues to communicate the value of source-to-pay on the ServiceNow platform

• Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement

• Be willing to broaden your expertise as we continue to develop solutions for source-to-pay and finance

• Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs

• Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members

• Stay current on competitive analyses and trends impacting procurement and finance services

• Communicate with both business and technical decision makers

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• A complete and thorough understanding of the needs and challenges facing today’s procurement and supplier organizations

• 7+ years of Solution Consulting experience working with procurement solutions and supplier solutions

• 5+ years working with procurement or supplier management systems

• Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that’s compelling and memorable

• Passionate about evangelizing our capabilities across internal communication platforms

• Ability to establish credibility with executives, business decision makers, and technical influencers

• Self-starter; ability to effectively complete tasks and projects with minimal supervision

• Ideally, have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology.

• Experience working collaboratively with product management, product marketing and product development

• Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects

• A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel)

• Flexible with creative problem-solving skills

• Travel, as required

FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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