Sr. Advisor - Technology Services (IT Supplier Management Office)

St. Jude Children's Research Hospital; Memphis (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan with 7% Employer 

Exceptional Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

Job summary

St. Jude Childrens Research Hospital in Memphis, TN, is seeking a Senior Advisor, Technology Services to drive collaboration between ITS, the ALSAC enterprise, and partners. You will lead operational strategy, monitor risks, and deliver integrated technology services across business units.

The role focuses on connecting teams, guiding cross-functional initiatives, and ensuring solutions meet organizational needs while fostering continuous improvement and data-driven decision making.

Qualifications

• 7+ years of experience in fundraising, IT Operations, Communications, Supplier Management, or a related field.
• Experience with increasing levels of responsibility in supervision, budgeting, strategic planning, organizational development, and fundraising is preferred.
• Bachelor’s degree in Business Administration, Management, Information Systems, Communications, or a related field.

Responsibilities

• Work with ITS Leadership and business stakeholders to enable cross-team collaboration and integration across functional areas.
• Represent business partners in conversations with ITS Leadership around strategic business needs and enterprise-related matters.
• Foster flexibility and a culture of continuous improvement across IT and business partners.
• Work with Business Partners to adopt technology and enable adoption across organization.
• Build, deploy, test, and formalize business processes and systems for cross-team collaboration.
• Establish organizational norms to accompany processes and systems.
• Drive clarity and culture across all levels of the organization.
• Lead ITS initiatives across external vendors and internal teams.
• Identify, assess, and mitigate risks to ensure continuity and compliance.
• Conduct data analysis to inform decision-making and drive improvements.

Skills

Cross-functional collaboration

Stakeholder communication

Leadership

Data analysis

Education

Bachelor’s degree in Business Administration, Management, Information Systems, Communications, or a related field

Tools

Contract lifecycle management platforms

RFx processes

Supplier risk management tools

Job description

AtALSACyou do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we’re calling on the game‑changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.

Job Description

The Senior Advisor, Technology Services is responsible for driving a culture of collaboration and integrated strategy between the ITS team, the ALSAC enterprise, and our portfolio of partners. In this role, you will manage and execute the operational strategy for your designated area. This role involves proactively monitoring, managing, and mitigating risks associated with strategic focus areas such as business process integration, IT governance, or other technology services as assigned.

As a Senior Advisor, Technology Services, you will concentrate on the continuous improvement of your strategic focus area by leading efforts to connect teams, ideas, and opportunities around shared strategies and operational plans. A critical part of this role is driving results by working closely across business units to ensure complete and integrated solutions that meet the needs of ALSAC.

Essential Job Functions

• Work with ITS Leadership and business stakeholders with a focus on cross-team collaboration and integration across functional areas. Ensure successful partnership across multiple levels of leadership. Facilitate communication and cooperation between teams to achieve common goals and enhance overall organizational performance.
• Represent business partners when participating in conversations with ITS Leadership around strategic business needs, revenue goals, organizational and team needs, and enterprise-related matters. Use strong interpersonal and presentation skills to convey complex information in an accessible and engaging manner.
• Foster flexibility among team members, across IT, and with business partners to adapt to changing needs and environments. Encourage a culture of continuous improvement and responsiveness to evolving business demands.
• Work with Business Partners to adopt or enable the adoption of technology.
• Work with business leads across the organization to build, deploy, test, and formalize business processes and systems for cross-team collaboration. Ensure that processes are efficient, scalable, and aligned with organizational objectives.
• Establish and enable organizational norms and behaviors to accompany processes and systems.
• Utilize social and political capital to work across the organization nimbly and effectively. Use strong interpersonal and presentation skills to drive clarity, commitment, and culture throughout all levels of the organization.
• Serve in a leadership role across a variety of ITS team settings, including outward-facing (vendors) and internal (ALSAC teams). Partner with leadership to ensure ITS vision and strategy are effectively communicated and understood by stakeholders.
• Identify, assess, and mitigate risks associated with business operations to ensure continuity and compliance. Develop and implement risk management strategies to protect the organization from potential threats and uncertainties.
• Conduct data analysis to inform decision‑making, identify trends, and drive improvements in business operations. Utilize data‑driven insights to optimize processes, enhance performance, and support strategic initiatives.

Job Requirements

• 7+ years of experience in fundraising, IT Operations, Communications, Supplier Management, or a related field.
• Previous experience with increasing levels of responsibility in areas such as supervision, budgeting, strategic planning, organizational development, and fundraising is preferred.
• Bachelor’s degree in Business Administration, Management, Information Systems, Communications, or a related field.
• Experience supporting technology sourcing and RFx activities.
• Experience working with contract lifecycle management platforms.
• Knowledge of supplier risk and compliance practices.

This role is based at our National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

_The following Benefits & Perks apply to Full-Time Roles Only . _

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.