Sr Adv Proj Mgmt Specialist

Honeywell International Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Honeywell International Inc. is seeking an experienced Senior Project Manager to lead AMS and digital transformation initiatives for Refinery & Petrochemical sectors.

You will manage multi-disciplinary teams, coordinate with GTAC, Engineering, Product Managers and LSS to ensure on-time delivery and customer satisfaction. The role requires 12-15 years of project management experience, strong communication skills, and familiarity with planning tools like MS Projects/Primavera.

Qualifications

• B.E./B.Tech. in Engineering with 12–15 years of overall experience.
• Experience managing projects in Refinery & Petrochemical sectors is required.
• Excellent communication skills and stakeholder management.

Responsibilities

• Ensure support services are delivered to customers under the Support contracts (BGP, BGP+, Digital Sustenance and Connected Services).
• Manage customer expectations and satisfaction to achieve 100% retention.
• Establish MOS for key customer accounts and coordinate with multiple Honeywell teams to close actions.
• Own delivery of Connected Services Offering including Kick Off Meetings and periodic reviews.
• Drive Revenue forecast, billing, collection, and CSI as per forecast.

Skills

Project management

Communication skills

Planning & scheduling

MS Office

Negotiation

Travel readiness

Education

B.E./B.Tech. in Engineering

Tools

MS Project

Primavera P6

Job description

We are building a smarter, safer and more sustainable world. That's the power of Connected. That's the power of Honeywell. Our company invents and manufactures technologies that address some of the most critical challenges around energy, safety, security, productivity and global urbanization. We are uniquely positioned to blend physical products with software to support connected systems that improve buildings, factories, utilities and aircraft and that enable a safer, more comfortable and more productive world. Our solutions enhance the quality of life of people around the globe and create new markets and even new industries.

• + Ensure that support services are delivered to customers under the Support contract (including BGP, BGP+, Digital Sustenance and Connected Services Offering).
• + Manage customer expectations and satisfaction to ensure 100% retention.
• + Establish MOS for key customer accounts (Periodic meetings, WP, PSR)
• + Create/Track SIOP for Digital Sustenance, BGP+ and Connected Services.
• + Customer advocate and HCI Escalation focal point for any issues during Support Contract duration.
• + Deliver Revenue, Billing, collection & CSI as per forecast.
• + Maintain RAIL for key customers and own the RAIL. Coordinate with various Honeywell teams like GTAC, Engineering, Product Managers, LSS, GES, etc for driving all actions to closure.
• + Actively support Sales team to build a strong and quality opportunity pipeline for significant business growth.
• + Own the delivery of Connected Services Offering including Kick Off Meeting, Periodic Customer Reviews, Planned Upgrades, etc.
• + Own the NPS (Net Promoter Score) for AMS & deploy actions to improve the score.
• + Work closely with GTAC (Global Technical Assistance Centre) team to review aging SRs and develop plans to reduce the SR resolution time.
• + Drive SIOP, EAC & CO management, Revenue forecast & margin improvement
• + Regular interaction & progress reporting with drive weekly project review internal/external meetings
• + Experience in Projects & AMS (After-market services) & Experience in Agile methodologies
• + Work Authorization initiation and change order management
• + Project planning & controls, project resource management
• + Risk identification and mitigation for all projects of designated area
• + Achieve organization Metrics goals for Safety, Quality, Delivery, Cost, Productivity & Customer feedback which are in line with customer & employee satisfaction and Business growth
• + Drive Revenue forecast & margin improvement
• + Follow Leadership Standard Work
• + Drive & facilitate project logistics & Travel
• + Participating in root cause analysis
• + Involve in Pre-sales stage proposal & estimate reviews
• + 25% travelling is envisaged for this role.

YOU MUST HAVE

• + B.E / B.Tech. (Chemical/Petrochemical/Instrumentation/Mechanical/Electronics/IT/CS) with a minimum of 12-15 years of Max. overall professional experience
• + Project management experience (min 8+ years) to handle projects covering the Refinery & Petrochemical sector.
• + Excellent communication Skills
• + Industrial digital transformation projects management experience will be added plus.
• + PMP®, Prince®, CSM®& Azure certification will be added plus.
• + Familiarity with Planning & Scheduling tools (MS Projects/ Primavera) is a must.
• + Proficiency in Microsoft Office (Outlook, Excel, PowerPoint etc.)
• + Self-sufficient Personality & Problem solving attitude.
• + Outstanding coordination skills & Good listener
• + Empathetic negotiation skills
• + Flexible in work assignments (This being dynamic role, the selected candidate must be open to changes in work profile, to meet business requirements)
• + Excellent and demonstrated business and finance acumen
• + Preferably, HCI product background / Exposure is needed (at least 2-3 products)

#LI-Hybrid

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.