Sr Administrative Assistant (Remote)

Cengage Group; Portland (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading educational technology company is seeking a Sr Administrative Assistant to support the senior sales and marketing leadership team. This high-visibility role requires exceptional judgment, discretion, and experience managing complex priorities across multiple executives. Responsibilities include calendar management, travel coordination, and serving as a liaison. Candidates should have at least 3 years of relevant experience and strong proficiency in Microsoft Office Suite.

Qualifications

• Minimum 3 years of experience supporting senior executives.
• Experience coordinating travel and managing complex calendars.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage calendars for multiple executives efficiently.
• Coordinate domestic and international travel arrangements.
• Prepare and edit executive-level correspondence and reports.
• Act as a trusted liaison between executives and partners.
• Handle meeting logistics and special events.
• Lead critical initiatives and projects.

Skills

Calendar Management

Travel Coordination

Communication Skills

Problem Solving

Discretion

Education

Associate degree in Business Administration

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Collaboration tools like Teams and Zoom

Project management tools (e.g., Asana)

Job description

Overview

We believe in the power and joy of learning. At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery. Our business is driven by our strong culture, and we know that creating an inclusive workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives integrated into how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ .

Role

The Sr Administrative Assistant supports the senior sales and marketing leadership team for Cengage Higher Education, including three Senior Vice Presidents. This role goes beyond traditional administrative support to serve as a strategic partner, ensuring seamless operations.

This is a high-visibility role requiring exceptional judgment, discretion, and the ability to handle complex priorities across multiple executives.

This post holder will ideally be based remotely within the Central Time (CT) zone of the United States.

What you\'ll do here

• Executive Calendar Management: Efficiently handle and coordinate calendars for three executives, balancing multiple priorities, scheduling large meetings, and anticipating conflicts.
• Travel Coordination: Plan and handle domestic and international travel arrangements, including flights, accommodations, transportation, visas, and other vital documentation, with meticulous attention to detail.
• Correspondence & Documentation: Prepare, edit, and proofread executive-level correspondence, reports, and presentations, ensuring accuracy, clarity, and professionalism.
• Communication & Stakeholder Management: Act as a trusted liaison between executives and internal/external partners, maintaining professionalism, discretion, and strong interpersonal relationships.
• Meeting & Event Management: Prepare agendas, materials, and logistics for meetings, programs, and special events. Support crisis management and last-minute changes with poise and efficiency.
• Project & Program Support: Lead or support critical initiatives, cross-functional programs, and high-visibility projects, contributing beyond routine administrative responsibilities.
• Financial & Resource Management: Track and handle invoices, expense reports, and reimbursements, allocating resources efficiently.
• Confidentiality & Professionalism: Maintain strict confidentiality with sensitive information, always exercising discretion and judgment.
• Technology & Process Efficiency: Leverage technology and collaboration tools to streamline operations, support remote/global teams, and enhance productivity.

Skills you will need here

• Education: Associate degree in Business Administration or related field required; Bachelor’s degree preferred.
• Experience: Minimum 3 years of experience supporting senior executives, handling complex calendars, coordinating travel, and handling high-level administrative responsibilities. Experience supporting multiple executives simultaneously preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack). Familiarity with project management or workflow tools (e.g., Asana, Smartsheet) a plus.
• Executive Judgment: Ability to anticipate needs, exercise independent judgment, and make decisions on behalf of executives when appropriate.
• Organization & Prioritization: Exemplary organizational and time management skills and handle multiple priorities and projects simultaneously.
• Communication Skills: Exceptional written and verbal communication skills, with attention to detail and a professional demeanor.
• Relationship Management: Strong interpersonal skills and build trust and credibility across all levels of the organization.
• Problem Solving & Flexibility: Strong analytical and problem-solving abilities, resilience, and adaptability in a fast-paced, dynamic environment.
• Discretion & Professional Presence: Maintains confidentiality, demonstrates integrity, and represents executives with professionalism at all times.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$27.00 - $35.00 USD

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.