Sr Admin Assistant

Yale New Haven Health Services Corp.; New Haven (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

Yale New Haven Health Services Corp. seeks an experienced administrative professional to support a Vice President and the department with independent, efficient work and handling confidential data.

The role emphasizes calendar management, travel planning, correspondence prep, and liaison with delivery networks, senior leadership, and the community. A high school diploma is required; an associate degree is preferred, with 5–7 years of admin experience and strong MS Office and communication skills.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 5–7 years of administrative support experience or equivalent with a Bachelor's.
• Proficiency in Microsoft Office; strong internet research skills.
• Excellent communication and interpersonal skills; customer-service mindset.

Responsibilities

• Phone coverage, travel arrangements, and confidential data/filing management.
• Review calendar, prepare materials, and organize agendas with executives.
• Prepare correspondence and documents for internal/external actions.
• Liaise between executives, Delivery Networks, senior management and community.
• Perform a range of clerical duties across department operations.
• Address concerns promptly and triage requests through proper channels.
• Coordinate special events, meetings, and training.
• Own ongoing projects and support special department initiatives.

Skills

Excellent communication

Customer service

Interpersonal skills

Draft communications

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

This role provides administrative support to one or more individuals, one of whom is at the Vice President level. Works independently and efficiently to provide broad-scale, complex administrative and executive support for Vice President and the department.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Responsibilities include, but are not limited to, phone coverage, travel arrangements, compiling and maintaining confidential data and departmental record-keeping and filing systems.
• 2. Proactively reviews the Executive's daily calendar, provides necessary materials and develops agendas as appropriate. Discusses and resolves calendar conflicts to assure an appropriate and efficient work schedule.
• 3. Responsible for preparation of correspondence (to include written and electronic) and necessary documents for action, mailing or distribution as required to both internal/external constituencies.
• 4. Develops relationships and serves as liaison between Executive and members from other Delivery Networks, Sr. Management team and the community.
• 5. Additional clerical functions covering a wide range of departmental operations.
• 6. Acts promptly to address concerns and triages requests and problems through the appropriate channels.
• 7. Assists in the coordination and implementation of special events, meetings and training.
• 8. 50% of time spent in relation to ownership of ongoing projects supporting the department and special projects as assigned.

Qualifications

EDUCATION

High school diploma or GED required. Associates degree and/or some business course work at the college or technical level preferred.

EXPERIENCE

At least 5-7 years experience functioning in an administrative support role or a combination of experience and Bachelors' degree.

SPECIAL SKILLS

Excellent computer skills including Microsoft Office suite (especially Word, Excel, and PowerPoint), and well versed in Internet research and navigation. Exceptional customer service skills. High level communication and interpersonal skills. Ability to draft, and distribute high level communications to the department, delivery network, health system, and external entities.

YNHHS Requisition ID 184245